Communication Theories and Practices

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Flashcards covering key communication concepts and theories discussed in the lecture notes.

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79 Terms

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Communication

Generating meaning through verbal and nonverbal symbols influenced by context.

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Intrapersonal Communication

Internal dialogue or reflective thinking.

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Interpersonal Communication

Communication between mutually influential individuals.

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Group Communication

Three or more people collaborating toward a shared goal.

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Public Communication

One person conveying information to an audience.

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Mass Communication

Information shared with a large audience via media.

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Participants

Senders/receivers of messages.

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Message

Verbal/nonverbal content (content + relationship aspects).

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Channel

Sensory route (e.g., auditory, visual).

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Noise

Environmental or semantic interference.

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Encoding

Turning thoughts into communication.

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Decoding

Interpreting communication into thoughts.

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Transmission Model

A linear, one-way process where a sender sends a message to a receiver.

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Interaction Model

A two-way communication process with alternating sender/receiver roles, including feedback and context.

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Transaction Model

Simultaneous sending/receiving of messages within social, relational, and cultural contexts.

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Perception

Selecting, organizing, and interpreting sensory information.

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Salience

Focusing on stimuli based on visual/aural stimulation, needs/interests, and expectations.

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Proximity

Grouping things that are close together.

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Similarity

Grouping similar things together.

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Difference

Noticing elements that stand out.

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Schemata

Mental frameworks from past experiences used to assign meaning.

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Scripts

Event schemas.

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Prototypes

Typical examples.

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Stereotypes

Overgeneralized group schemas.

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Perception Checking

Verifying perceptions internally/externally for accuracy.

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Fundamental Attribution Error

Overemphasizing personality and underestimating the situation.

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Self-Serving Bias

Attributing successes to self and failures to external factors.

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Culture

Learned, dynamic beliefs, attitudes, values, and behaviors shaped by family, school, peers, and media.

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Intercultural Competence

Overcoming ethnocentrism (viewing own culture as standard).

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Structure (of Language)

Grammar rules (phonology, morphology, syntax, semantics).

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Productivity (of Language)

Infinite expression from limited words/rules.

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Displacement (of Language)

Referring to non-present things (past, future, abstract).

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Self-Reflexivity (of Language)

Language about language.

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Denotation

Dictionary definition.

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Connotation

Emotional/experience-based associations.

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Ladder of Abstraction

Ranges from concrete to abstract terms.

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Informative Speaking

Speaking to teach using objective, factual information.

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Persuasive Speaking

Speaking to influence beliefs, attitudes, values, or behaviors.

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Proposition of Fact

Establish if something "is or isn’t" (logical, objective).

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Proposition of Value

Argue "good/bad," "right/wrong" (emotional, testimony-based).

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Proposition of Policy

Advocate "should/shouldn’t" (research laws/procedures).

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Logos

Logical reasoning.

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Ethos

Speaker credibility.

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Pathos

Emotional appeal.

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Demographics

Age, gender, race, socioeconomic status, etc.

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Psychological Dispositions

Attitudes, values, beliefs toward topic/speaker.

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General Purpose

Inform, persuade, entertain.

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Specific Purpose

Objective statement (audience-centered, not spoken).

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Thesis Statement

Central idea (content-centered, spoken aloud).

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Topical Organization

Organization by topic.

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Chronological Organization

Organization by time.

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Spatial Organization

Organization by space.

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Cause-Effect Organization

Organization by cause and effect.

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Problem-Solution Organization

Organization by problem and solution.

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Monroe’s Motivated Sequence

Attention, Need, Satisfaction, Visualization, Action.

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Impromptu Delivery

Minimal preparation.

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Manuscript Delivery

Reading from a script.

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Memorized Delivery

No notes, fully memorized.

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Extemporaneous Delivery

Memorized structure, spoken from notes.

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Nonverbal Communication

Generating meaning through behavior (not words).

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Verbal Communication

Communication using spoken words (vocal) or symbols (non-vocal).

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Paralanguage

Vocal elements such as pitch, volume, and rate.

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Kinesics

Hand, arm, body, and face movements.

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Oculesics

Eye contact for interpreting interactions.

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Haptics

Communication through touch.

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Vocalics

Paralanguage roles (repetition, complementing, accenting, substituting, regulating, contradicting).

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Proxemics

Space and distance (in communication).

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Chronemics

Time’s influence on communication.

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Listening

Active process of receiving, interpreting, recalling, evaluating, and responding to messages.

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Informational Listening

Listening to understand and retain information.

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Critical Listening

Listening to analyze and evaluate credibility, logic, or persuasiveness.

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Empathetic Listening

Listening to understand feelings/perspectives with emotional presence.

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Interrupting

Breaking into the speaker's turn.

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Distorted Listening

Mishearing or bias-driven misinterpretation.

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Aggressive Listening

Listening to argue, not understand.

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Narcissistic Listening

Focusing on self, not speaker.

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Pseudo-Listening

Pretending to listen without processing.

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Source Evaluation

Assessing currency, reliability, authority, purpose, point of view of a source.

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Credibility

The quality of being trusted and believed in.