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Flashcards covering key communication concepts and theories discussed in the lecture notes.
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Communication
Generating meaning through verbal and nonverbal symbols influenced by context.
Intrapersonal Communication
Internal dialogue or reflective thinking.
Interpersonal Communication
Communication between mutually influential individuals.
Group Communication
Three or more people collaborating toward a shared goal.
Public Communication
One person conveying information to an audience.
Mass Communication
Information shared with a large audience via media.
Participants
Senders/receivers of messages.
Message
Verbal/nonverbal content (content + relationship aspects).
Channel
Sensory route (e.g., auditory, visual).
Noise
Environmental or semantic interference.
Encoding
Turning thoughts into communication.
Decoding
Interpreting communication into thoughts.
Transmission Model
A linear, one-way process where a sender sends a message to a receiver.
Interaction Model
A two-way communication process with alternating sender/receiver roles, including feedback and context.
Transaction Model
Simultaneous sending/receiving of messages within social, relational, and cultural contexts.
Perception
Selecting, organizing, and interpreting sensory information.
Salience
Focusing on stimuli based on visual/aural stimulation, needs/interests, and expectations.
Proximity
Grouping things that are close together.
Similarity
Grouping similar things together.
Difference
Noticing elements that stand out.
Schemata
Mental frameworks from past experiences used to assign meaning.
Scripts
Event schemas.
Prototypes
Typical examples.
Stereotypes
Overgeneralized group schemas.
Perception Checking
Verifying perceptions internally/externally for accuracy.
Fundamental Attribution Error
Overemphasizing personality and underestimating the situation.
Self-Serving Bias
Attributing successes to self and failures to external factors.
Culture
Learned, dynamic beliefs, attitudes, values, and behaviors shaped by family, school, peers, and media.
Intercultural Competence
Overcoming ethnocentrism (viewing own culture as standard).
Structure (of Language)
Grammar rules (phonology, morphology, syntax, semantics).
Productivity (of Language)
Infinite expression from limited words/rules.
Displacement (of Language)
Referring to non-present things (past, future, abstract).
Self-Reflexivity (of Language)
Language about language.
Denotation
Dictionary definition.
Connotation
Emotional/experience-based associations.
Ladder of Abstraction
Ranges from concrete to abstract terms.
Informative Speaking
Speaking to teach using objective, factual information.
Persuasive Speaking
Speaking to influence beliefs, attitudes, values, or behaviors.
Proposition of Fact
Establish if something "is or isn’t" (logical, objective).
Proposition of Value
Argue "good/bad," "right/wrong" (emotional, testimony-based).
Proposition of Policy
Advocate "should/shouldn’t" (research laws/procedures).
Logos
Logical reasoning.
Ethos
Speaker credibility.
Pathos
Emotional appeal.
Demographics
Age, gender, race, socioeconomic status, etc.
Psychological Dispositions
Attitudes, values, beliefs toward topic/speaker.
General Purpose
Inform, persuade, entertain.
Specific Purpose
Objective statement (audience-centered, not spoken).
Thesis Statement
Central idea (content-centered, spoken aloud).
Topical Organization
Organization by topic.
Chronological Organization
Organization by time.
Spatial Organization
Organization by space.
Cause-Effect Organization
Organization by cause and effect.
Problem-Solution Organization
Organization by problem and solution.
Monroe’s Motivated Sequence
Attention, Need, Satisfaction, Visualization, Action.
Impromptu Delivery
Minimal preparation.
Manuscript Delivery
Reading from a script.
Memorized Delivery
No notes, fully memorized.
Extemporaneous Delivery
Memorized structure, spoken from notes.
Nonverbal Communication
Generating meaning through behavior (not words).
Verbal Communication
Communication using spoken words (vocal) or symbols (non-vocal).
Paralanguage
Vocal elements such as pitch, volume, and rate.
Kinesics
Hand, arm, body, and face movements.
Oculesics
Eye contact for interpreting interactions.
Haptics
Communication through touch.
Vocalics
Paralanguage roles (repetition, complementing, accenting, substituting, regulating, contradicting).
Proxemics
Space and distance (in communication).
Chronemics
Time’s influence on communication.
Listening
Active process of receiving, interpreting, recalling, evaluating, and responding to messages.
Informational Listening
Listening to understand and retain information.
Critical Listening
Listening to analyze and evaluate credibility, logic, or persuasiveness.
Empathetic Listening
Listening to understand feelings/perspectives with emotional presence.
Interrupting
Breaking into the speaker's turn.
Distorted Listening
Mishearing or bias-driven misinterpretation.
Aggressive Listening
Listening to argue, not understand.
Narcissistic Listening
Focusing on self, not speaker.
Pseudo-Listening
Pretending to listen without processing.
Source Evaluation
Assessing currency, reliability, authority, purpose, point of view of a source.
Credibility
The quality of being trusted and believed in.