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Prepare
Learn about the crisis event
Prepare
Learn about available services and supports
Prepare
Learn about safety and security concerns
Look
Check for safety.
Look
Check for people with obvious urgent basic needs.
Look
Check for people with serious distress reactions.
Listen
Approach people who may need support.
Listen
Ask about people’s needs and concerns.
Listen
Listen to people, and help them to feel calm.
Link
Help people address basic needs and access services.
Link
Help people cope with problems.
Link
Give information.
Link
Connect people with loved ones and social support.
Note
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