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channel management
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exclusive dealing
distribution strategy forbidding dealers from carrying competitors’ products
considered illegal because it restricts competition
violates antitrust laws → can lead to monopolies
only legal in certain situations
ex: franchisors requiring franchisees to see only their products, etc
channel conflict
occurs when channel members compete among themselves for customers
selling different products through different channels reduces channel conflict
selling directly to end users, slotting fees, and requiring members to sell exclusively can create channel conflict
producer
makes or provides goods/services
can include manufacturers
intermediary
operate between produce and user to help in the movement of goods/services
ex: car dealership & renter cal service
grey market
involves the buying and selling of products through channels other than what was originally intended
purchasing and reselling
not illegal but unethical and bad for retailers
black market
involves the buying and selling of banned commodities like guns through illegal trade
vertical channel conflict
conflicts among members at different levels in a channel
ex: manufacturer and retailer
horizontal channel conflict
conflict among members at the same level in a channel
ex: two different retailers or wholesalers of a certain product
intensive distribution strategy
producer selling product through every available intermediary
selective distribution strategy
distribution pattern in which a producer sells a product through a limited number of intermediaries in a geographic location