ORALCOMM ETA REVIEWER

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18 Terms

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Communication

Sharing and conveying messages/info from one person to another through channels.

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Effective Communication

Essential for building relationships, resolving conflicts, and achieving success.

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Verbal Communication

Using words to relay messages.

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Non-verbal Communication

Using behavior to convey messages.

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Written Communication

Using written words to convey messages.

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Visual Communication

Using images and graphics to communicate.

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ENCODING

Formulating a message into a communicable form.

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TRANSMITTING

Transmitting the message through the chosen communication channel.

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Decoding

Receiver interprets and assigns meaning to the message.

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Feedback

The response or reaction from the receiver.

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Communication Barriers

Factors that disrupt effective communication.

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Noise

Disruption that affects the smooth transmission and reception of messages.

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Ethnocentrism

The belief in the superiority of one’s own culture.

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Functions of Communication

Use of language for various purposes including control, social interaction, motivation, information, and emotional expression.

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Interpersonal Communication

Communication with someone where the source is different from the receiver.

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Public Communication

Delivering a message before an audience.

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Nomination

Identifying the topic being discussed.

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Repair

Emphasizing or clarifying what has been said to address misunderstandings.