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Communication
Sharing and conveying messages/info from one person to another through channels.
Effective Communication
Essential for building relationships, resolving conflicts, and achieving success.
Verbal Communication
Using words to relay messages.
Non-verbal Communication
Using behavior to convey messages.
Written Communication
Using written words to convey messages.
Visual Communication
Using images and graphics to communicate.
ENCODING
Formulating a message into a communicable form.
TRANSMITTING
Transmitting the message through the chosen communication channel.
Decoding
Receiver interprets and assigns meaning to the message.
Feedback
The response or reaction from the receiver.
Communication Barriers
Factors that disrupt effective communication.
Noise
Disruption that affects the smooth transmission and reception of messages.
Ethnocentrism
The belief in the superiority of one’s own culture.
Functions of Communication
Use of language for various purposes including control, social interaction, motivation, information, and emotional expression.
Interpersonal Communication
Communication with someone where the source is different from the receiver.
Public Communication
Delivering a message before an audience.
Nomination
Identifying the topic being discussed.
Repair
Emphasizing or clarifying what has been said to address misunderstandings.