NHA M1 TEST PREP

Based on Maslow's Hierarchy of needs, which of the following patients would have the most trouble fulfilling their self-actualization?

A 68-year-old with no source of income who lives in an old school bus

Which of the following scenarios is an example of a medical assistant providing patient education?

Instructing a patient on how to monitor their blood pressure using a digital machine

A medical assistant who regularly administers immunizations likely works in which of the following types of medical specialty?

Pediatrics

A patient from a rural location with limited health care resources is in a medical office and has been diagnosed with a disorder that requires them to be referred to a specialist. Which of the following is the best way for the medical assistant to assist this patient with their referral?

Locate a specialist to see if they have an option for a telehealth visit

Which of the following payment models involves a designated fee that has been accepted by the provider?

Fee-for-service

A new patient coming in for a procedure expresses concern about not having transportation and is currently on Medicaid. Which of the following actions should the medical assistant take to ensure the patient is able to make it to their appointment at the office?

Call a medical transport company and schedule a pickup for the appointment

A medical assistant working in the reception area of a physician's office is performing clerical and administrative duties. Which of the following tasks is the assistant most likely to perform?

Scheduling appointments

Which of the following trait is beneficial for a medical assistant when they begin their first job?

The ability to work well with others

Which of the following actions is within a medical assistant's scope of practice?

Obtaining a patient's vital signs

Which of the following types of inpatient facility offers patients long-term health-care, often on a permanent basis?

Nursing homes

Which of the following types of payment model requires the provider to produce information regarding their quality of care for their patients?

Value-based plan

Which of the following describes the working relationship between a medical assistant and other health care professionals to provide the best care for patients?

Collaborating

Which of the following types of outpatient settings should be used for a pediatric patient undergoing anesthesia for a tooth extraction?

Ambulatory surgery center

Which of the following responsibilities is important for empowering the patient to assume responsibility for their care?

Providing patient education and coaching

Which of the following coordination of care components will assist in improving population health management?

Quality and safety

Which of the following reflects Maslow's theory of self-actualization?

Everyone can move up and meet their needs.

Which health care facility is a medial assistant most likely to be employed at?

Family practice

Which of the following can provide medical assisting certification examinations?

Health care certification agency

Which of the following types of medical practices specialize in treating diseases and injuries of the skeletal system?

Orthopedics

Which of the following payment models requires the insurance company to pay predetermined amounts of for their members?

Capitation

Which of the following is an attribute of patient navigation?

Establishing a one-on-one relationship with patient

Which coordination of care model is designed to care for a patient's physical and mental care using team-based approach?

Comprehensive care

Which of the following is the primary goal of the medical assistant serving as the patient navigator?

Increase quality and effectiveness of patient care

An MA in a general practice office calls a patient to remind them of an upcoming appointment. The patient speaks Spanish, and they do not understand the MA, who speaks English. Which action should the MA take?

Obtain a telephone translator on a three-way call to the patient

How will an MA work as the patient navigator helping a patient who has been diagnosed with breast cancer?

The MA would coordinate care based on the provider's orders, provide a referral of a patient, make sure the patient understands instructions, be prepared to share information with specialty offices and treatment centers, and refer the patient to any community resources that could help them.

An MA is assisting a patient to the exam room in a medical practice. The patient received a diagnosis of diabetes a few weeks prior. The MA asks the patient how they are managing their diabetes. The patient says they feel very overwhelmed and do not understand how they can possibly remember everything they need to know. What action will the MA take to help the patient feel empowered?

The MA needs to be empathetic and discuss the patient's concerns with the provider. The patient should be given information that they are able to understand. The practice utilizes a patient navigator, who can help the patient begin their health care management and help them understand the diagnosis, access community resources, obtain appropriate disease education, and follow up as needed to better manage their own care.

Which of the following patient centered medical home (PCMH) functions requires communication among patient, families, and all members of the care team?

Coordinated Care

Which of the following provides informed treatment and encourages patients to take an active role in their individual health care, resulting in better compliance in treatment?

Patient Education

Which of the following members of the health care team specializes in serving as a guide to help patients with chronic illnesses through thehealth care system?

Patient navigator

A medical assistant is providing a patient with community resource information. Which of the following resources provides medical care for patients and their families dealing with end-of-life issues?

Hospice Care

A medical assistant is processing a referral to transition the care of a patient who has less than 6 months to live. To which of the following care facilities will the medical assistant refer the patient?

Hospice Care Facility

Registered nurse (RN)

Protects, promotes, and optimizes health for patients, in addition to assisting with disease prevention and injuries. Serve as a patient advocate. 2 to 4 years of training.

Specialist

Concentrates in a specific field of medicine (e.g., dermatology, cardiology, family practice, gynecology, neurology, oncology, or sports medicine).

Licensed practical nurse (LPN)

Protects, promotes, and optimizes health for patients, in addition to assisting with disease prevention and injuries. Serve as a patient advocate. 12 to 18 months of training.

Physician associate/physician assistant

Able to examine patients, order diagnostic tests, and prescribe certain medications. A supervising physician usually directs these.

Which of the following tasks is a clinical responsibility of a medical assistant?

Performing diagnostic screening measurements

A medical assistant works under the license of a provider. Which of the following tasks are they legally allowed to perform?

Administering medication under provider delegation

Medical assistants should become familiar with the scope of practice in their state because:

It determines which procedures they are legally allowed to perform

A patient has recently lost their spouse and is grieving. According to Maslow’s Hierarchy of Needs, which level is most affected?

Love and belonging

Which of the following best describes self-actualization?

Achieving creative potential and personal goals

Which health care professional does a medical assistant not typically work with in a clinic setting?

Airline pilot

A medical assistant is communicating with patients from diverse backgrounds. Which of the following is the most important characteristic they should demonstrate?

Polite and respectful demeanor

Which of the following is true regarding medical assistant certification?

Certification demonstrates knowledge and skills have been achieved

A medical assistant explains to a patient how to check their blood pressure at home. Which MA responsibility does this demonstrate?

Patient education

A medical assistant is working in a cardiology clinic and performs EKGs, assists with patient education, and updates medical records. This demonstrates:

Both clinical and administrative responsibilities

Which health care professional can diagnose, examine, treat, and prescribe medications?

Doctor of Medicine (MD)

A nurse practitioner (NP) can:

Prescribe certain medications and examine patients independently, depending on state regulations

In a pediatric clinic, a medical assistant’s responsibilities may include:

Administering immunizations and measuring growth percentages

Which of the following is a responsibility of a medical assistant in a telehealth setting?

Assisting patients with connecting to their video appointment

The goal of PCMH is to:

Improve patient experience, staff satisfaction, and coordinate care among the health care team

Which of the following specialties focuses on the musculoskeletal system?

Orthopedic medicine

A patient needs assistance with pelvic exams, Pap smears, and prenatal care. Which specialist would the MA be assisting?

Obstetrician/Gynecologist

Which payment model pays providers a fixed amount per patient, regardless of how many services are provided?

Capitation

A patient’s insurance plan rewards providers based on quality of care and patient outcomes. Which plan is this?

Value-based plan

Which type of managed care plan only pays for services within the provider network and usually requires prepayment?

Health Maintenance Organization (HMO)

Which of the following is true about ambulatory surgery centers?

They are outpatient facilities where preparation, procedure, and recovery occur in one day

Medical assistants working in mobile health units often:

Take vitals, administer vaccines, provide community resource information, and assist with preventive care

Which of the following statements is true regarding medical assistants and reimbursement?

MAs document patient encounters accurately to support correct billing and reimbursement

A patient has high blood pressure, diabetes, and kidney disease. Which of the following is most important for improving patient outcomes?

Providers collaborating to ensure continuity of care

Which type of care focuses on addressing a patient’s physical and mental health needs using a team-based approach?

Comprehensive care

Which of the following demonstrates patient-centered care?

Cooperating with patients and families to understand their culture, preferences, and values

A medical office increases after-hours appointments and offers video visits. This is an example of:

Accessible services

Teaching a patient how to administer their own insulin injection is an example of:

Patient education

Encouraging a patient to begin a walking routine to improve overall health is an example of:

Health coaching

Which of the following is not typically considered a community resource for patients?

Performing surgical procedures

A patient lives in a rural area with limited access to transportation. Which role of the MA can help improve patient access to care?

Connecting the patient with transportation resources

Which of the following is a responsibility of a patient navigator?

Assisting patients with referrals and transportation

A patient recovering from surgery needs to manage their wound at home. How can an MA empower the patient?

Provide education on dressing changes, medications, and warning signs

A patient with diabetes needs education on meal planning, medication, and referrals to a dietitian and support group. Which MA role best fits this situation?

Patient navigator

Why is collaboration among the health care team important for patients with chronic illnesses?

It ensures the patient receives consistent instructions and prevents confusion

A patient’s culture influences their health beliefs and how they view medical care. How should the MA respond?

Respect cultural practices while providing sensitive and effective care

A provider wants a patient to begin managing their medications independently at home. Which MA responsibility supports this goal?

Providing patient education and coaching

Why is it important for MAs to know local community resources?

To help patients improve their quality of life and access necessary services