BIGGBY

Cold food must be kept between…

34-40 degrees

Hot foods should be kept between…

135-165 degrees

What temperature water should the left sink of the triple sink (washing sink) be?

Hot, but not too hot to touch

What temperature water should the right sink of the triple sink (sanitizing sink) be?

Room temperature

Which color scratch pad is used for metal dishes?

Green

Which color scratch pad is used for plastic dishes?

White

The sanitizer solution must be tested with a 2-inch strip of litmus paper for 10 seconds. The solution must be between…

150-200 ppm

How long do rinsed dishes need to be in the sanitizing solution?

60 seconds

What is FIFO?

First in, first out. Newest items must be placed in back of storage

What’s the rule for mopping the floor?

1-2-3-flip, 1-2-3-dip

What is the order of the three shotpuller position priorities?

1) Complete and serve toasted foods, including Bragels

2) Pull shots and set up drinks

3) Brew coffee and run laps

What is the order of the three milksteamer position priorities?

1) Steam milk, prepare and serve drinks

2) Actively engage each customer in conversation

3) Clean and restock

What is the order of the three cashier position priorities?

1) Greet customers and complete transactions as quickly as possible

2) Build sales through suggestive selling

3) Clean and restock POP area, including food

What is the order of the three drive-thru cashier position priorities?

1) Greet customers and complete transactions as quickly as possible

2) Build sales through suggestive selling

3) Clean, restock, and assist production line operations

What hot drinks use a 10oz cup?

Espresso, Espresso Con Panna, and Espresso Macchiato

True or false: 10oz hot drinks use half the recipe of a 20oz.

True

How many espresso shots for a 16oz latte? How many for a 16oz Americano?

2, 3

How many espresso shots for a 20oz latte? How many for a 20oz Americano?

2, 4

How many espresso shots for a 24oz latte? How many for a 24oz Americano?

3, 4

What are the thick flavors?

Mocha Mocha, Caramel Marvel, White Lightning, Mellow Mellow

What’s the rule for thick syrups for hot/iced beverages? From kid’s cup, 10oz, 16oz, 20oz, and 24oz?

1.5, 2, 3, 4, 5

What’s the rule for thin syrups for hot/iced beverages? From kid’s cup, 10oz, 16oz, 20oz, and 24oz?

1.5, 2, 3, 4, 5

What is the ratio of thick/thin syrups for hot/iced beverages? From kid’s cup, 10oz, 16oz, 20oz, and 24oz?

1.25:0.75, 1.5:1, 2.5:1.5, 3:2, 3.5:2.5

What is the ratio of thick/2 thin syrups for hot/iced beverages? From kid’s cup, 10oz, 16oz, 20oz, and 24oz?

0.75 each, 1 each, 1.5 each, 2 each, 2.5 each

For hot drinks, what’s the order of shots, syrup, milk, and stirring?

Syrup, shots, milk, stir

For iced drinks, what’s the order of shots, syrup, milk, stirring, and ice?

Ice, milk, syrup, shots, stir

How many pumps of tonic do you need for a 16oz, a 20oz, and a 24oz frozen latte?

4, 5, 6

What’s the rule for thick syrups for frozen lattes for a 16oz, 20oz, and a 24oz? (Hint: It’s the same as the amount of shots)

2, 2, 3

What’s the rule for thin syrups for frozen lattes for a 16oz, 20oz, and a 24oz? (Hint: It’s double the thick syrups)

4, 4, 6

What’s the ratio of thick/thin syrups for frozen lattes for a 16oz, 20oz, and a 24oz? (Hint: The first two have the same ones)

1.5:1, 1.5:1, 2.5:1.5

What’s the ratio of thick/2 thin syrups for frozen lattes for a 16oz, 20oz, and a 24oz? (Hint: The first two have the same ones)

1 each, 1 each, 1.5 each

What are the tonic rules, thick syrup rules, and thick/thin syrup rules for juice-based creme freezes the same as?

Frozen lattes

What are the liquid base amounts for juice-based creme freezes for a 16oz, 20oz, and 24oz?

3oz, 4oz, 5oz

What are the milk amounts for milk-based creme freezes for a 16oz, 20oz, and a 24oz?

3oz, 4oz, 5oz

How many pumps of tonic for a milk-based creme freeze for a 16oz, 20oz, and a 24oz?

4, 5, 6

What are the thick syrup rules for milk-based creme freezes for a 16oz, 20oz, and a 24oz?

3, 3, 4.5

What are the thin syrup rules for a milk-based creme freeze for a 16oz, 20oz, and a 24oz? (Hint: It’s double the thick syrup)

6, 6, 9

What are the thick/thin syrup rules for a milk-based creme freeze for a 16oz, 20oz, and a 24oz?

2 each, 2 each, 3 each

What are the thick/2 thin syrup rules for a milk-based creme freeze for a 16oz, 20oz, and a 24oz? (Hint: It’s thick/thin syrup rules but minus .5

1.5 each, 1.5 each, 2.5 each

How many pumps of thin syrup for a Redbull mocktail for a 20oz and 24oz? (This applies to both iced and frozen)

4, 5

How many pumps of neutral base for a FROZEN Redbull mocktail for a 20oz and 24oz?

2.5, 3

True or false: For an iced Redbull mocktail, you always fill it to the top with your liquid base.

True

How many ounces of liquid base for a FROZEN Redbull mocktail, for a 20oz and 24oz?

2oz, 2.5oz

What milk do you use for a reduced calorie hot/iced drink? Is there whipped cream?

Skim milk. No

What are the three daily coffee brews required?

BIGGBY best, French Roast, Varietal

What roast is BIGGBY best? What about the French roast? Varietal?

Medium-dark. Dark. Medium