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Tort Law (Business)
Wrongful interference with the right of a business to operate
Charter
written document filed with the Secretary of State (or registrar in Canada) by the founders of a corporation. It details the major components of a company
Consolidation
The joint of two or more companies to form a new company
Intermediaries/middlemen
Sale agents
Indirect channels of distribution
enlisting a distributor to get your products to a retailer
Direct channels of distribution
Where a company sells directly to the end consumers (website)
Formal business reports
Purpose is the define a specific topic/problem area. Present and interest data
Customization
Inventing a completely new product for a different country's market
Globalization
Keeping product and advertising messages the same throughout the world
Nationalization
Government taking ownership of something (not related)
Cultural sensitivity
Being sensitive to the customs
International trade
an exchange involving a good or service conducted between at least two different countries
Freight forwarding services
the coordination and shipment of goods from one place to another via a single or multiple carriers via air
Free enterprise
an economy where the market determines prices
Inbound-call report
Summary of phone calls processed by sales and service representatives within a specific time period
Environmental scan
An analysis of the environment surrounding the business.
Operating budget
Estimate the business's day-to-day finical inflows (sales) and outflows (payroll/inventory)
Cash receipts
Money that a business collects (income)/money flowing into a business (sales/interest)
Current assets
Can be converted into cash fairly quickly (in a year or less)
Business process thinking
Keeping processes in mind throughout a project or business venture
Debt financing
securing money for your business by taking on debt
Equity financing
process of raising capital through the sale of shares
Marginal revenue
Extra revenue associated with the production and sale of one additional unit of output for a business
Formula: change in total revenue/marginal product
Cash-flow level
Movement of funds into and out of a business
Jury of executive opinion (JEO) method
Uses the opinion of the companies own experts
Fundamental analysis
Studying all aspects of a company in an effort to understand its intrinsic (natural) value
Technical analysis
Using historical information from market activity
Onboarding activity
An HR management activity that gets new employees started on the job
Corrective approach
Intended to discourage further violations after infractions have already occurred
Preventive approach
Approach to managing people in such a way that behaviors which would require discipline are prevented
Termination-at-will approach
Allows for discharge of any employee without cause
Open-door management approach
A policy permitting employees to voice their complaints
Behavioral segmentation
The division of a market based on customers responses to a product
Marketing-information management
the act of compiling
Speciality advertising
"Other media
Market segmentation
the practice of dividing your target market into approachable groups (meant to divide the market in well defined groups to market its products effectively)
Niche marketing/market
A niche market is a specific or narrow classification of customers in a market segment.
Operations activity
Sales forecast (predication of future sales over a specific period of time) is the basis for many other operational activities
Variable cost
Vary according to changes in sales plus or sales revenue and can also change in proportion to the number of items produced
Fixed cost
Remain the same no matter how many units of a product are produced or marketed
Semi-variable cost
Expenses that change very little and are not affected by sales volume as much as variable costs
Nonoperating cost
Costs to the company for goods for which they resell or raw materials that are used to produce goods or services to be sold
Gap analysis
Compares the current status of an activity or process with the desired outcome for that activity or process
Critical Path Method
Project management tool that illustrates all activities needed to complete a task in the order in which they need to be performed
Decision Tree Method
Used by businesses often to facilitate the decision-making process
Mind Map Method
Creative-thinking technique involving generating ideas by making associations
Task force
A group of employees who work in different company departments that meets on a regular basis
Late adopter
Skeptical of a new product and therefore slow to being using or buying that good or service
Brand evangelist
Loyal customers who act as unofficial brand ambassadors to their friends and family members by recommending and enforcing the brands products
Discount customer
Someone that makes purchasing decisions based on the size of current markdowns
Rebate
A sales promotion in which parts of the price a customer pays for a good is given back to the customer
Point-of-sale promotion
Promotions located where the customer purchases a food or service (store)
High breadth
Involves carrying a lot of items in the product mix
Depth
Product-mix dimension referring to the number of products and the assortment of sizes
If the depth is shallow
there are fewer products available in each category (minimizes cost - reduces level of inventory needed to be maintained)
Dashboards
Computer-generated
Balance of payments
the method by which countries measure all of the international monetary transactions within a certain period
Distribution of income
a statistical measure of how many people earn or receive various amounts of income
Inelasticity of demand
when a buyer's demand for a product does not change as much as its change in price