CIS

Which aspect of Computer Science emphasizes the creation of new technologies and improving existing ones at a fundamental level?

Computational Theory

Which component of Information Technology involves the design and maintenance of communication networks that facilitate data exchange between devices?

Networking

The six components of Computer Information Systems include:

Hardware

Software

Processes

Data

People

Networks

Value

A piece of data, such as a number or a text.

Format

The specific way data is presented.

Variable

A named container that stores data. The data in the contain can be changed.

Data

Raw, unorganized facts, figures, or symbols.

Information

Organized, processed, and structured data that provides context and meaning.

Knowledge

The understanding gained form information, often through experience, analysis, and interpretation, enabling informed decisions or actions.

How does information differ from knowledge in the context of data processing?

Information provides context and meaning to data, while knowledge applies this information with understanding and experience.

Which of the following are learning objectives of Module 1? (Select all that apply)

	Identify characteristics of the Java programming language.
	Describe and differentiate Computer Science, Information Technology and Computer Information Systems.
	Identify characteristics of 1960s era Mainframe computers and 2020s era Cloud Computing.
	Describe and differentiate data, information and knowledge.
	Describe 4 phases of Software Development
	Define Machine Learning in the context of Artificial Intelligence.

Types of computer networks include: (Select all that apply)

	Global Area Network (GAN)
	Metropolitan Area Network (MAN)
	Hash Table Index (HTI)
	Database Admin (DBA)
	Local Area Network (LAN)
	Wide Area Network (WAN)

Which of the following represent different forms or types of data that can be processed or stored by computers? (Select all that apply)

	Inventory Management
	Customer Support
	Technicians
	Storage Devices
	Structured data
	A photograph (.jpg file)

Computer Science is primarily concerned with:

The theoretical foundations of computation and algorithms

A finite set of well-defined, unambiguous instructions or a step-by-step procedure for solving a problem or accomplishing a specific task describes what?

Algorithm

In Information Technology (IT), what does technical support refer to?

The provision of assistance to users who encounter problems with hardware, software, or network connectivity.

Data that has been processed, organized, and given context becomes:

Information

Master Data is characterized by:

Being used frequently but changing rarely

Which of the following are examples of different types of values that a variable might hold? (Select all that apply)

	Boolean operations
	Images
	Numbers (e.g., integers, decimals)
	True/False
	Assignments
	Text (e.g., strings)

When considering the "format" of output, what aspects might you be concerned with? (Select all that apply)

	Organized and structured values.
	The font style and size.
	The variable's initial assigned value.
	The number of decimal places for a numerical value.
	Values with meaning and understanding.
	The alignment of text (e.g., left, right, center)

A named storage location in memory that holds a value which can change in Excel is what? 

Variable

In Excel, a value ___________.
(Select all correct answers)

	a)  will change when the format changes.
	b)  can be placed into a cell (a named location in the computer's memory).
	c)  is always entered (input) as a number.
	d)  does not change when the format changes.

Which of the following are learning objectives of Module 2? (Select all that apply)

	Describe Business Performance Metrics and differentiate CSFs, KPIs, Efficiency metrics and Effectiveness metrics.
	Describe the purpose of Data Management to interconnect and optimize the Data Lifecycle.
	Identify and differentiate AI Capabilities, AI Functionalities and AI Technologies
	Describe how computers determine the order of operations in math expressions such as business metrics.
	Describe Competitive Advantage and the role of CIS in different strategies to gain and sustain competitive advantage.
	Summarize the strategic advantages businesses gain from integrating their applications.

Amazon's recommendation system and "1-Click Shopping" are examples of CIS enabling which competitive strategy?

Differentiation

What are the two main types of competitive advantages?

	Comparative advantage.
	Marketing advantage.
	Human resource advantage.
	Technological advantage.
	Differential advantage.

Match each term with its best definition:

1 Is the same as a cost leadership strategy with the focus on offering the lowest prices in the market. 2 Arrises when a company builds a strong and distinctive brand image that resonates with customers. 1 Arises from a company's ability to produce a good or service more efficiently than its competitors, typically translating into greater profit margins. 2 Achieved when a company's products or services are perceived as both unique and of higher quality compared to those offered by rivals, allowing premium pricing and strong brand loyalty.

1.	Comparative Advantage
2.	Differential Advantage

Walmart is cited as a prime example of a company leveraging its sophisticated IT infrastructure for which competitive strategy?

Cost Leadership Strategy

What are quantifiable measures that organizations use to track and evaluate the status of specific business processes, activities, or outcomes?

Business Metrics

Which of these are listed as Examples of KPIs for Efficiency Metrics? (Select all that apply)

	Increased productivity
	Inventory turnover
	Cost per unit
	Product quality
	Brand reputation
	Employee turnover rate

In this expression (a + 2 * c / 13 - 4) which operation is performed first?

multiplication

Which company is given as an example of a successful differentiation strategy due to its investment in R&D and innovative design?

Dyson

What factors can contribute to a company's competitive advantage?

A Cost structure

B Branding

C Customer Service

D Product Quality

E Intellectual Property

F Distribution Network

A Cost structure

B Branding

C Customer Service

D Product Quality

E Intellectual Property

F Distribution Network

What are the defining characteristics of a Low Cost Strategy in the context of Competitive Advantage?

A Lowering production and delivery costs

B Enhanced product quality

C Mass customization so each customer can have it their own way

D Price to the customer

E Emphasis on a relatively small segment of an overall market

F Specialized products well suited to a specific set of customers

A Lowering production and delivery costs

D Price to the customer

Which are defining characteristics of a Differentiation Strategy in the context of Competitive Advantage?

A Price to the Customer

B Mass customization so each customer can have it their own way

C Emphasis on a relatively small segment of an overall market

D Lowering production and delivery costs

E Enhanced product quality

F Specialized products well suited to a specific set of customers

B Mass customization so each customer can have it their own way

E Enhanced product quality

Which of these are defining characteristics of Focus Strategy in the context of Competitive Advantage?

A Price to the customer

B Mass customization so each customer can have it their own way

C Emphasis on a relatively small segment of an overall market

D Lowering production and delivery costs

E Enhanced product quality

F Specialized products well suited to a specific set of customers

C Emphasis on a relatively small segment of an overall market

F Specialized products well suited to a specific set of customers

Which of the following are characteristics of Critical Success Factors (CSFs)? (select all that apply)

a Essential elements for achieving strategic objectives

b Quantifiable measures of progress

c High-level goals aligned with business strategy

d Temporary issues impacting business

e Provide a roadmap for organizational direction

f Measure operational efficiency

a Essential elements for achieving strategic objectives

c High-level goals aligned with business strategy

e Provide a roadmap for organizational direction

Which of the following are characteristics of Key Performance Indicators (KPIs)? (select all that apply

a Quantifiable metrics measuring progress

b Essential elements for achieving strategic objectives

c Provide tangible evidence of performance

d High-level goals aligned with business strategy

e Specific, Measurable, Attainable, Relevant, Time-bound

a Quantifiable metrics measuring progress

c Provide tangible evidence of performance

e Specific, Measurable, Attainable, Relevant, Time-bound