Usability heuristics
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Jacob Nielson
Last updated 5:01 AM on 9/29/25
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10 Terms
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Visibility of System Status
Keeps users informed about what’s happening through timely feedback
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Match Between System and the Real World
Uses familiar language and concepts instead of technical jargon
3
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User Control and Freedom
Lets users easily undo redo or exit actions to recover from mistakes
4
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Consistency and Standards
Follows conventions so users don’t have to guess meanings
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Error Prevention
Designs the interface to stop problems before they happen
6
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Recognition Rather Than Recall
Reduces memory load by showing options instead of requiring users to remember
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Flexibility and Efficiency of Use
Provides shortcuts for experienced users while still supporting beginners
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Aesthetic and Minimalist Design
Keeps the interface clean and shows only essential information
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Help Users Recognize Diagnose and Recover from Errors
Gives clear human-readable error messages with solutions
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Help and Documentation
Offers accessible help or instructions when needed
Note 
Flashcards (27)