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Identify the basic torts relating to business enterprises
A tort is a wrongful act, whether intentional or unintentional, that results in injury to another party. Torts include assault, battery, fraud, slander, false imprisonment, and trespassing to private property. Business torts are civil wrongs committed by or against an organization. These involve harm done to a business's intangible assets, such as intellectual property or relationships with clients. Another type of tort is a breach of fiduciary duty. A fiduciary is a party who is charged with acting in the best interest of any party. If a fiduciary to a adversely to other party's best interest, a tort has occurred. Businesses that commit a tort can be taken to court and be sued.
Describe the nature of legally binding contracts
A contract is an agreement between 2 or more parties to do, or refrain from doing, some action. A contract must have 3 things: an offer, acceptance, and consideration. One party must make a clearly stated offer to another party. The offer must be accepted. Something of value must be promised in exchange for a specific action or non-action.
Describe methods used to protect intellectual property
Patents, trademarks, trade secrets, and copyrights
Describe legal issues affecting businesses
Disgruntled employees, discrimination/ harassment cases, immigration audits, copyright and patent issues, dissatisfied customers
Explain the nature of human resources regulations
The nature of human resources regulations is to provide a safeguard for employees so they are getting rights and the treatment they deserve.
Explain the nature of workplace regulations
The nature of workplace regulations are to provide consistency in structure and guidelines of a company, and to make sure that each employee is protected, and the company is protected against lawsuits
Explain types of business ownership
Sole proprietorship: only one person owns the business. Unlimited liability
Partnership: two or more persons and they divide the profits among themselves, as well as all contribute resources
Corporation: business organization that has separate legal personality from its owners. Often stocks and shareholders
Select form of business ownership
Sole proprietorship, partnership, corporation
Explain the nature of tax regulations on business
The nature of tax regulations, or treasury regulations, on business are to pick up where the tax laws leave off. There are several different types
Explain the nature of businesses' reporting requirements
The nature of businesses' reporting requirements are to make sure that investors and regulators can evaluate a company's financial performance and business operations. Additionally, it's necessary to have access to these reports so the public can find discrepancies among reports and the company can have transparency
Develop strategies for legal/government compliance
Establish, evaluate, study, authorize, train, involve, ensure
Prepare complex written reports
Ha good luck
Write proposals
Self-explanatory
Explain management's role in customer relations
Lead and motivate the team to ensure they're giving the best customer service possible, handle complaints and queries, and sort security issues
Identify a company's brand promise
market to the right people, attract the right employees, plan strategic direction, know the goals and go from there
Identify the impact of small business on market economies
Small businesses in the economy has consistently shown that the creation of new businesses drives economic prosperity. It increases the competition of emerging sectors, inspres innovation. They are critical for economic growth and innovative capacity in many regions. Additionally, they add to job creation, economic growth and poverty reduction. Make sure to cite the entrepreneurship and regional development journal
Explain the concept of private enterprise
Private enterprises are businesses carried on for profit and not owned by government; the system discourages public ownership of business; same as free enterprise
Identify factors affecting a business's profit
Sales changes, material price changes, labour price changes, inventory method changes
Determine factors affecting business risk
Internal factors: employees, vendors, technological factors including information tech, physical equipment malfunctions, downtime and eventual obsolescence.
External factors: economy, natural causes, political factors
Explain the concept of competition
Competition is the rivalry between companies selling similar products and services. It motivates companies to increase sales volume by utilizing the four components of marketing mix
Determine the relationship between government and business
In a planned economy or market economy, government holds control of shaping the business activities of a country. In most developed countries they use a variation of Keynes's policies, allowing a large degree of private business while maintaining strict regulation of certain aspects of the economy through the government. Today's relationship between government and business is neither lassez faire, nor socialist, but rather a combination of both, creating a mixed economy.
Describe the nature of taxes
The nature of taxes is to benefit the society and to be used as an instrument of attaining certain social objectives. Governments use taxes to either speed or slow economic growth.
Describe the concept of economies of scale
Economies of scale refer to reduced costs per unit that arise from increased total output of a product.
Exhibit cultural sensitivity
Don't do any offensive stuff to ppl, self explanatory
Leverage personality types in business situations
Introverts: prefer to have time to think about thier ideas, they need solitude and time to recharge after socializing. They can run out of energy quickly when put in group situations for too long.
Extroverts: prefer to generate ideas in a group setting and feel most energized during back and forth communication. They easily become bored when they cannot actively participate in a conversation.
Sensing: facts and figures win out over ideas and theories. Intuitive: They like to figure out how things work, and figure out how things are interrelated, and like to think about the future.
Adapt management style to the personality type of others
Know the strengths and weaknesses, as well as needs and wants of each personality type in business
Sell ideas to others
Persuasive language, close the deal
Persuade others
same as sell ideas to others, be personal
Demonstrate negotiation skills
I want this, you want that, lets do thas (mix of this and that)
Encourage team building
Clear expectations, context, commitment, control, collaboration, communication, consequences, coordination, culture change
Explain the concept of leadership
The concept of leadership is to establish goals, values, and concepts that make up the organization's personality or how the organization is observed by both outsiders and insiders
Types of leadership: Authoritarian - strictly professional, direct supervision
Paternalistic - father figure, more personal
Democratic - social equality
Laissez Faire - workers have all power
Transactional - system of rewards/punishments
Transformational - leads change and initiative
Determine personal vision
Personal vision is determined through goals
Demonstrate adaptability
Adaptability is the ability to change with market or industry trends, and adjust goals and visions off of market predictions.
Develop an achievement orientation
Achievement orientation refers to how an individual interprets and reacts to tasks, resulting in different patterns of cognition, affect, and behaviour. It refers to an individual's ability to set measurable self-improvement goals.
Enlist others in working toward a shared vision
Set the goal, establish steps to work towards it, communicate and motivate
Act as a role model to fulfill the organization's standards
Just be a role model
Recognize/Reward others for their efforts and contributions
Make it personal, provide opportunities, magnify recognition, offer beyond the call of duty perks, motivate through financial incentives, facilitate peer-to-peer recognition.
Determine stakeholder expectations
Identify the stakeholders, identify the preferred mode of communication, keep stakeholders engaged throughout the process, accurately map expectations, classify the level of communication for each stakeholder, identify which stakeholders will be advocates, engage the stakeholders in decision making, make sure the manner in which the project is accomplished is positive even when negatives occur
Establish strategic relationships with others
A strategic relationship is a relationship between two commercial enterprises, usually formalized by one or more business contracts. They usually fall short of a legal partnership entity, agency, or corporate affiliate relationship
Share best practices with key individuals and groups
Best practices are practices determined to be an effective and practicable for business operations
Leverage business relationships
keep selling clients, talk on a regular basis, send them notes, ask for introductions, take the initiative
Describe the nature of entrepreneurship
Entrepreneurship is the development of a business from the ground up, including coming up with an idea and turning it into a profitable business
Explain the role requirements of entrepreneurs and owners
Entrepreneurs and owners should be good leaders and well-versed in business.
Describe small-business opportunities in international trade
Small businesses can use the globalization offered by the Internet to reach a wider audience to market and sell to.
Explain the need for entrepreneurial discovery
The need for entrepreneurship discovery goes along with innovation. Entrepreneurship discovery increases the market competition, inspires more innovation, leads to industrial progress, and increases jobs and production.
Discuss entrepreneurial discovery processes
The process for entrepreneurial discovery is a learning process, it's a vision about opportunities in existing or emerging sectors
Assess global trends and opportunities for business ventures
In the roleplay
Determine opportunities for venture creation
Understand the opportunity space around an idea, find an idea in an attractive and fast growing opportunity space
Assess opportunities for venture creation
SWOT analysis, Ansoff matrix, pricing matrix, boston matrix
Generate venture ideas
Boat cleaning, expert witness service, import/export service, solar energy, drones, personal concierge
Determine feasibility of venture ideas
TMMD analysis: Time, money, market, determination
Describe entrepreneurial planning considerations
Identify a real opportunity, create a plan to address that opportunity, forecast, funding, marketing, feasibility
Explain tools used by entrepreneurs for venture planning
PEST analysis, SWOT analysis, 7S model:strategy, structure, systems, style, shared values, staff and skills
Assess start up requirements
Legal structure, business plan, federal employer identification number, company bank account, lease or buy office space, obtain licenses and permits, hire employees, set up an accounting and record keeping system
Assess risks associated with venture
Market timing risk, market adoption risk, market size risk, execution risk, technology risk, business model risk, platform risk, venture leadership risk, financial risk, defensibility risk
Describe external resources useful to entrepreneurs during concept development
Small business administration, Due: online invoicing and digital payments platform, international franchise association, U.S Patent and Trademark office, VentureBeat
Research - indirect and direct
Indirect - looking at trends of similar products, reviews on where they went wrong or right, success by past comparison.
Direct - speaking to / questioning markets for their satisfactions in the past - correlate to case
Assess the need to use external resources for concept development
Solipsism - we cannot be, as a business, trapped within what we believe our own needs are,we can never understand fully the meaning, but we can attempt to curate a business model that as closely represents a fulfilling concept as possible
Describe strategies to protect intellectual property
IPR's or intellectual property rights - direct to WIPO or CIPO
Externally:
-File patents - utility/material, design/material, plant
-Trademarks - distinguishing design or logo
-Copyrights - original works of authorship
-Trade secrets - formula, process, algorithm
Internally:
-Non-disclosure agreements
-Educate all team members on confidential information
-Hire an attorney
Use components of business plan to define venture idea
(PMMOOFIG.
a. product/service plan
b. management team
f. marketing plan
d. operational plan
e. organizational plan
g. financial plan
c. industry/market analysis
h. growth plan
Connect with the identified demand in the case - then creative specific objectives and tactical steps to each one
Describe processes used to acquire adequate financial resources for venture creation/ startup
Networking, Finding public sector contract possibilities, writing RFP's or request for proposals and eliciting bids and accepting and networking with potential investors.
Select sources to finance venture creation/startup
sources to finance venture creation/start-up
Choose one:
Personal Investments - cash or collateral
Patient capital - personal relations
Venture capital - partners and investors
Crowdfunding - ya know
Business incubators - eg working with Google
Grants and subsidies - (govt gives, no need to repay
Explain factors to consider in determining a venture's human-resources needs
Identify specific timely growths - for management and venture team
Production - human labour and specific workers
Management - entrepreneurs and continual overseers and owners
Communications - or market, people that we speak and gather information from or sell to
Partners - organizations or people that we work with
Affordability - Can we promise workers enough return on investment?
Readiness - can we get all hr where and when we are?
Explain considerations in making the decision to hire staff
Review the position - what eligibilities
- physical skills and experience,
- mindset and method of working with the team
- communication skills
- of course, written materials, references, works apples, documentation
- bring the veterans or females under Canadian employment equity - dept of labour
Describe considerations in selecting capital resourcecs
Def - a good material good to produce others
- Productivity
- Affordability
- Ease of access
- Sustainability
What is right for our situation
Identify capital resources needed for venture
Do the thing - (material goods)
Def - goods made and used to produce other goods and services. Examples include buildings, machinery, tools and equipment. Capital resources help improve productivity
Assess the costs/benefits associated with resources
Do the thing - id , human, natural, market, time, capitol
Use external resources to supplement entrepreneur's expertise
Production facilities, manufacturers, anyone who can fill in for the entrepreneur's subjects lacking in expertise
Explain the complexity of business operations
Def - the condition of having several interdependent and interconnected stakeholders, information technology systems and organizational structures
so.. stakeholders, infrastructures, and tech
Evaluate risk-taking opportunities
Do the thing, provide a risque option, then explain surprising feasibility
Explain the need for business systems and procedures
Emotional relationships - everyone is playing on preset and equal grounds
Productivity - everyone has a baseline
Describe the use of operating procedures
A standard operating procedure, or SOP, is a set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations. They provide the baseline and make sure that all regulations are met
Explain methods/processes for organizing workflow
Identifying the ultimate outcome
1. Steps
2.Tasks and documents involved
3. Time and order
4. Specialization
Develop and or provide product/service
Make the thing.
Def - A material good, or immaterial service that can be offered and in trade made money off of
Use creative problem-solving in business activities and decisions
Do the thing - identify, multiple solutions, diverse vote, detailed plan
or
emergency politics
or
enlighten them good luck
Explain the impact of resource productivity on venture success
If resource productivity is high then higher chance for success, if low then lower chance for success: self explanatory
Create processes for ongoing opportunity recognition
Benchmark - asses competition and good practices.
External Help - Outsourcing.
Specialization - Economics Venture team.
Develop plan to invest resources into improving current products or creating new ones
Follow those and make an operations plan
What productions are earning us the least per capita? Reuse those
Adapt to changes in business environment
Do the thing -
Def - Internal vs. external environment
ID what has changed
How can we adapt to it
Explain the need for continuation planning
(BCp's - plans measures and arrangements, id'ing of resources
- for accidents, distruptuons, resource failures/depletions, cyber attacks,
- more efficiency
Describe methods of venture harvesting
Harvesting is the final phase in the entrepreneurial value creation process, which includes building, growing, and harvesting. Harvesting is the process entrepreneurs and investors use to exit a business and liquidate their investment in a firm.
(see exit strategies)
Evaluate options for continued venture involvement
Do the thing
1. Mindset, always keep all members remembering it as though we are a sparky startup
2. Officialized team
3. Weekly idea flow rituals
Follow and give your other directions with the case
Develop exit strategies
Merger acquisition - merge company to another company (or being bought by a larger company)
IPO - allow shareholders to take control, while extracting the monetary worth of your company (both this and merger acquisition are better than liquidation- sells at higher cost)
Passing on/selling to select individuals
FULL liquidation of company - sell at depreciated face value
Obtain insurance coverage
Do it
Explain the concept of accounting
The concept of accounting is to understand the business finances, know the revenues and costs in order to properly address them
Explain the nature of balance sheets
The nature of balance sheets are to clearly lay out the statement of assets, liabilities, and capital of a business
Describe the nature of income statements
An income statement is a financial statement that reports a company's financial performance over a specific accounting period
Prepare cash flow statements
Cash flow resulting from operating activities, cash flow resulting from investing activities, cash flow resulting from financing activities, disclosure of non-cash financing activities
Explain the purposes and importance of obtaining business credit
The purpose of obtaining business credit is to secure lines of credit, lease equipment, finance a company vehicle, and obtain business loans and credit cards without putting personal credit at risk. It is important because it gives unique financial advantages in the market place
Analyze critical banking relationships
Do the thing
Make critical decisions regarding acceptance of bank cards
Do the thing; bank cards are plastic cards issued by banks enabling customers to withdraw money at an automated teller machine. Anything from an ATM card to a debit card
Determine financing needed for business operations
do the thing;
angel investors, loans, grants, crowdfunding, personal investment, stocks
Identify risks associated with obtaining business credit
personal liability, credit bureau reporting, CARD act protections are limited: risk-based repricing, still liable for employee cards, APRs are not low
APRs are interest rates
Explain sources of financial assistance
sources of financial assistance include crowdfunding, angel investors, bank loans, government grants, personal financing, stocks/shareholders
Explain loan evaluation criteria used by lending institutions
minimum credit score of 640-750, maximum debt:income of up to 45%, interest rate of 8.5-18.0%
Complete loan application package
Personal/joint financial statement, personal/household monthly living expenses form, business information and debt, signed and dated version of the original and final Form 1003
Describe the nature of cost/benefit analysis
The nature of cost/analysis is the process of analyzing the costs of a decision versus the benefits that would be derived
Determine relationships among total revenue, marginal revenue, output, and profit
Total revenue is total sales, marginal is what is the per unit sale so how much we make per unit or per additional sale, output is total production and profit is our green sales
Develop company's/department's budget
Do the thing
Forecast sales
Do the thing
Calculate financial ratios
quick ratio= cash+cashequivalents+short-term investments+ current receivables/ current liabilities
Current ratio/ working
capital ratio=current assets/current liabilities
Debt to equity ratio= total liabilities/total equity
Equity ratio: total equity/total assets
Debt ratio= total liabilities/total assets
Asset turnover ratio= net sales/ average total assets
Inventory ratio= COGS/average inventory
Gross margin ratio=gross margin/net sales
Profit margin ratio= net income/net sales
Return on assets ratio= net income/ average total assets
Return on capital employed= net operating profit/ employed capital
Return on equity= net income/ shareholder's equity
Price earnings Ratio= market value price per share/ earnings per share
Dividend payout ratio= total dividends/net income
Debt service coverage ratio= operating income/total debt service costs