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Kinaya is currently deliberating who to vote for. She does her research, evaluates the source of the information and thinks of all of the possible consequences that might affect her community based on who she votes for. Kinaya is currently using which of the following to help her make a decision?
central processing
Raj is catching up with today's news. He notices an article about the Black Lives Matter protest that thoroughly explains that calling the protests riots is misleading. As a supporter of the movement, Raj agrees and even shares it on his social media. Which of the following cognitive biases is Raj experiencing?
confirmation bias
Which logical fallacy best describes the following scenario?
Jake: I don't want to go to this family dinner.
Dad: That is too bad. We are all going and you have no choice but to go.
Jake: Why?
Dad: Because I'm your dad and I said so.
appeal to authority
The acronym HURIER is an easy way to remember the 6 part listening process. The "H" in HURIER stands for ______ which is when we perceive sounds and movements communicated by others.
hearing
Judith is listening to her friend Zach talk about his argument with his partner. Zach is emotional and is all over the place with his explanation, so Judith is storing the words in her memory to further process what Zach is saying. What part of the listening process is Judith engaged in?
remembering
hearing is…
perceiving sounds and movements
understanding
making sense of the verbal and nonverbal cues
remembering
storing the words in your memory log
making meaning out of the combination of all messages
interpreting
responding
signaling that you have received the message and giving verbal and or nonverbal feedback
making judgments about the message and deciding whether it is true or false / positive or negative
evaluating
Every four years, voters watch presidential candidates' debate to learn more about them and their policies. Voters carefully evaluate their messages to make a decision on who to vote for. What listening purpose best describes this scenario?
critical listening
Karen is having coffee with her friend Suzanne. Suzanne is telling Karen about an argument that she is having with her son. Karen is doing her best to be supportive as she listens to Suzanne. Karen is currently engaged in
therapeutic or empathetic listening
Listening and hearing are very different
________involves the physiological process of perceiving sound waves, and _______ is the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal
hearing, listening
John had a stressful day so once he gets home he plays Chris Stapleton's newest album to relax. What is John's listening purpose?
appreciative listening
Jason has just been assigned to a group for a class project. The teacher directs students to find their groups, and they start to introduce themselves. In what stage of the Tuckman Model is Jason and the group in?
forming
Which of the following stages of the Tuckman Model involves the group experiencing conflict and strong emotional responses?
storming
According the to the Tuckman Model of Group Development, once the group has established a cohesive identity, it can move on to the_______stage during which the focus shifts to the group's work.
performing
Bill and Jerry are trying to convince their daughter to stop screaming while at dinner with friends. They tell their daughter that if she behaves, she will get an extra dessert when they get home. What type of power does the scenario illustrate?
reward power
Jedidiah is studying with his classmates at the library. They are currently trying to find the answer to a question on the study guide. Jedidiah discovers the answer but decides to hold on to it and see if anyone else can find the information. In this situation, Jedidiah has _________ power because he has access to information that his classmates don't have.Which of the following is not a type of leadership?
informational
Which of the following is not a type of leadership?
Expert
involves a top-down approach and demands immediate compliance
Coercive leadership
involves having a leader who holds high standards that the leader exemplifies themselves.
Pacesetting leadership
focused on helping each team member develop individual skills
Coaching leadership
What type of leader would say something like "What do you think?"
democratic
Lottie is at the Zoo when suddenly a woman falls into the hippo habitat. Lottie and 15 other people stand near the enclosure and wait for someone in the crowd to help. Lottie and the other visitors are suffering from which of the following?
Bystander effect
Jessie just met her new group in history class. They need to work together to write a brief paper on the Lakota native culture. Jessie doesn't trust her group members, so she decides to make all of the decisions and even offers to write the paper herself. What teamwork challenge is this group experiencing?
Domination
_______are raw quantitative data, and______are summaries of that data that make it easier to visualize.
numbers, statistics
Yolanda is speaking about the effects of climate change and decided to provide a description of what the world will look like in 2050. What type of support material is Yolanda using?
hypothetical example
Alice is writing a speech about gentrification in her neighborhood. She decides to interview a local shop keeper who has been in business for more than 25 years to get her point of view on the changes in the neighborhood. What type of support material will Alice be collecting from her interview?
peer testimony
The CRAAP test is used to examine information through multiple lenses. What does the "P" in CRAAP test stand for?
purpose
Which of the following is not a component of an oral citation?
title of the article
Alyssa is presenting an informative speech on Celiac Disease. She starts her speech by telling the story of when she was diagnosed and explains how it has affected her family. Which type of support material has Alyssa added to her speech?
narrative
When evaluating the authority of a source, there are various questions you should ask. Which of the following questions is not required when evaluating authority?
Would your argument be more impactful with new information?
determine the age of the information
currency
consider if the information supports your argument
relevance
identify and research author(s)
Authority
determine if the information is correct
accuracy
consider why the information was created
purpose
Quality research shows the audience you are a trustworthy source.,
Doing research shows the audience that you care enough about them to not waste their time.,
Research can help you find narratives, statistics, and other information that can have an emotional impact on your audience.
Which of the following is true about research? Choose all that apply.
Izekiel is planning to use the following quote in his speech:
"As of December 2, 2020, there are 14 million cases of Coronavirus in the United States."
What type of support material is Izekiel using in his speech?
Numbers
Ellie works in lighting design, so she decides to write her speech about new lighting fixtures. In her first main point, she starts to list multiple lighting fixtures with names like "LDM6," "2BLT4, and "4SLT." The audience is quickly confused because unlike Ellie, they have very little experience with specific lighting fixtures. Ellie made the mistake of including ______ in her speech in the form of jargon.
difficult language
Which of the following is not one of the primary reasons that ideas can be difficult to understand:
the description relies heavily on nonexamples
Bella presented her speech on how to perfectly roast a Thanksgiving Turkey. Zuri, an audience member, learned so many new techniques and felt a sense of satisfaction at the end of Bella's presentation. Bella, unknowingly provided Zuri with an _____ that was gained from learning about the topic.
intrinsic
Marlene is presenting her speech on knitting for beginners. She decides to bring her supplies and show the audience how to start a simple scarf. Which visual aid is Marlene using to help her audience learn about knitting?
demonstration
Professor Oliva decided to bring candy to give to her students during her lecture on Group Communication. She decides to handout candy to students who are actively participating and answering questions. Which strategy is Professor Oliva using to help her audience understand?
extrinsic rewards
Which of the following visual aids would be best to use for a speech on the architectural design of the Eiffel Tower?
model
If the item you are describing in your speech is too large, small, dangerous, or inaccessible, you can use a ______ which is a replica or visual representation of the item.
model
Steven is presenting a persuasive speech about going vegan. He decides to include an image of the poor living conditions that chickens live in before being processed. Steven decides to include a ________ as a brief "heads-up" just in case some of the audience members want to close their eyes or leave before he displays the images.
trigger warning
Dr. Aragon is currently teaching her class about the characteristics of language, so she decides to tell a funny story to help the audience further understand the concepts. What strategy is Dr. Aragon using to help her audience?
humor
The _________ definition of a word is the dictionary definition.
denotative
The ____________ definition for a word includes an explanation of the the word is used in contemporary contexts
connotative
a person's actual position
judgmental anchor
positions that are seen as reasonably close to the preferred position
latitude of acceptance
positions that are far from the preferred position
latitude of rejection
positions about which the person feels indifferent
latitude of noncommitment
Jeannise will be presenting a speech to garner support for her local city to adopt a law that would ban unpaid internships for students. Which category would Jeannise's speech fall under?
questions of policy
Michele is preparing her persuasive speech to deliver to the class. The following is her thesis statement: "Systematic racism exists in all aspects of life, including education." What category would best describe Michele's speech?
question of fact
Trying to convince the audience that something is (or is not) real.
question of fact
Trying to convince the audience about how to emotionally respond to something.
question of value
Trying to convince the audience how to behave on an individual or group level.
question of policy
The two types of argument structures are _____ and _______ arguments.
inductive, deductive
Which argument structure relies on using a specific instance to make an argument about a more general phenomenon?
inductive
All brown dogs in the park are small dogs. Therefore, all small dogs are brown.
This sentence is an example of ______ reasoning.
inductive
All dolphins are mammals, all mammals have kidneys; therefore all dolphins have kidneys.
This sentence is an example of which of the following?
deductive reasoning
What type of syllogism best describes the following argument:
The cake has either chocolate or vanilla frosting.
The cake does not have vanilla frosting.
Therefore, the cake has chocolate frosting.
disjunctive syllogism
When considering the Toulmin Model of Argumentation, which of sentences provided below is a rebuttal for the following claim: "There should be more laws to regulate texting while driving to lower the amount of car accidents."
Although police officers are busy with other issues, laws against texting may decrease car accidents which would save time and money.