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These flashcards cover key terms and concepts related to motivation in organizational behavior.
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17 Terms
Economic Cost of Unmotivated Employees
Over $450 billion per year to U.S. organizations.
Motivated Employees' Impact
Motivated employees take 41% fewer days off, are 59% less likely to leave, have 70% less work-related accidents, cause 40% less quality defects, and are 20% more productive.
Intensity of Motivation
How hard a person tries.
Direction of Motivation
Where a person puts their effort.
Persistence of Motivation
Maintaining effort in the face of obstacles and setbacks.
Maslow's Hierarchy of Needs
A theory describing five levels of human needs, from physiological to self-actualization.
Two-Factor Theory
A motivation theory that distinguishes between motivators (which lead to satisfaction) and hygiene factors (which lead to dissatisfaction).
Motivators in Two-Factor Theory
Factors such as opportunity for promotions, growth, recognition, responsibility, and achievement that increase job satisfaction.
Hygiene Factors in Two-Factor Theory
Factors such as supervision, pay, and work conditions that can lead to dissatisfaction if not addressed.
McClelland's Theory of Needs
A theory stating that people are motivated by needs for achievement, power, and affiliation.
Self-Efficacy
Belief in one's ability to successfully perform a task.
Reinforcement Theory
Based on the idea that behavior is a function of its consequences; behaviors that are rewarded tend to be repeated.
Positive Reinforcement
Adding something to encourage a behavior.
Negative Reinforcement
Removing something to encourage a behavior.
Equity Theory
A theory suggesting that individuals assess fairness by comparing their inputs and outcomes with those of others.
Organizational Justice
Perceived fairness of outcomes, processes, and interactions within an organization.
Expectancy Theory
A theory suggesting that motivation is based on the belief that effort will lead to performance and performance will lead to rewards.
