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operations management
management process of creating goods and services that people want to purchase, using resources that are available to the Organization
added value
when the price which customers pay for the good/service is higher than the production cost
factors of production
land, labour, capital and entrepreneurship
productivity
measure of a firms efficiency (rate of which inputs are transformed into outputs)
Labour intensive firm
A firm relying more on human labour than machinery for its production process.
capital intensive firm
A firm which relies heavily on machinery to produce outputs rather than human labour