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Common types of dispensing errors
sound and look alike drugs (SALADs)
Misreading prescriptions
Out-of-date medications
Incorrect calculations
incorrect patient details
Incorrect directions on label
Picking incorrect item
Factors that can lead to errors
distractions
Environment
Interrruptions
Workload
Staffing level
Level of knowledge
Time of day
Persona issues
Implications of dispensing errrors
harm to patient
Near miss incient
Harm to organisation
Harm to individual
Preventing errors methods
error reporting
Communications to staff around common errors
Policies and procedures
Storage of medicines
Workflow