VET107 FINAL: Veterinary Office Management and Skill

What information should be on the label of a potentially hazardous chemical?

product identifier, signal word, hazard statements, precautionary statements, pictograms, manufacturer contact info

How should bottles of dips, medicated baths, or insecticides be stored to prevent eye injury?

at or below eye level

Paper records of patients that have not been seen by the veterinary practice in _______ or more years may be disposed of.

eight

An additional __________ of training is required for Level 1 Assistant Laboratory Animal Technician (ALAT) exam eligibility.

six months

The practice manager will review a/an __________ to see a summary of the practice's sources and projected use of cash within a six-month period.

To ensure your safety when handling animals in a veterinary clinic, you should

be cautious that an animal may bite and understand their fear signals.

A large box was delivered to your clinic. A label on the box indicates that it weighs 55 pounds. You should

lift the box with the help of another person.

Which of the following statements regarding Occupational Safety and Health Administration (OSHA) is correct?

During farm visits for large animal veterinary care, why is it important for the veterinarian to follow strict sanitary protocols like washing hands, changing coveralls, and disinfecting boots?

To prevent the transmission of disease from one client facility to another

_______ is a problem that's avoided when using a numeric filing system.

Cross-referencing lists

Claire is burned out and shows signs of compassion fatigue after two decades of practicing as a veterinary technician. She takes sedatives to cope with stress and feels anxious when she doesn't use the drug. Claire is demonstrating substance

abuse.

Understanding how to use a collimator is necessary when operating a/an

x-ray machine

You'll participate in several hands-on workshops at a national veterinary technology conference. Attending the conference workshops is an example of

continuing education

____, commonly known as scabies, is a parasitic infection that can affect humans and animals

sarcoptic mange

A colleague has been exposed to a hazardous product, and you need to know the acute and chronic effects of the chemical. Where would you locate this information on a safety data sheet (SDS)?

toxicologic information

The Animal Welfare Act (AWA)

doesn't apply to birds, mice, or rats.

What are the two main areas of focus for front desk operations?

Appointment scheduling and client finances

Which of the following organizations is the only one in North America to offer voluntary accreditation programs for veterinary hospitals?

American Animal Hospital Association (AAHA)

Which of the following forms of communication should be in the medical record for efforts taken to inform a client before acquiring consent?

All forms of communication, including spoken conversations, written instructions, and email interactions

In which section of the problem-oriented veterinary medical record (POVMR) database would you record findings that are "within normal limits" after observing a patient's nervous system?

Physical Examination

In which section of the problem-oriented veterinary medical record (POVMR) database would you locate details on the current medications and diet for a six-year-old Scottish terrier?

History

A family cat needs surgery to address a medical condition. The veterinary technician knows surgery is the best course of action for the animal's health and well-being. However, the client reveals they can't afford the procedure and requests euthanasia. This is an example of

an ethical dilemma.

When working with large animals, you should

avoid standing between the animal and a wall or enclosure.