Industrial Psychology | Groups 4 & 5

Motivation

This is a state of mind, filled with energy and enthusiasm, which drives a person to work in a certain way to achieve desired goals

Abraham Maslow

He is considered the father of motivation theory, primarily due to his development of the Hierarchy of Needs

Hertzberg’s two-factor Theory

This is a content-based theory. It describes two sets of factors that may lead to either satisfaction or dissatisfaction

Vroom’s expectancy theory

This theory of motivation says that an individual’s motivation is affected by their expectations about the future

Bonus

A monetary reward that a company may give an employee based on their performance

Employee satisfaction survey

One example question for this way is “Are you happy with the opportunities for growth available in the company? (Rate from 1 to 10)”

Employee satisfaction Index (ESI)

One example question for this way is “Do you feel valued and recognized for your contributions at work? (1=Never, 5=Always)

Employee Net Promoter Score (eNPS)

This is a way to measure Job Satisfaction that includes Promoters, Passives, and Detractors

Lack of appreciation, being or feeling underpaid

2 common causes of job dissatisfaction

• Improved mental health

• Higher productivity

• Better relationships

• Long-term career fulfilment

4 Impacts of Job Satisfaction on Quality of Life

• Work Environment

• Compensation and benefits

Components of job satisfaction

Group

It can be understood as a collection of individuals (two or more) who come together and interact with each other

Describing a Group

It is based on several key factors that shape how its members interact and achieve their objectives

Roles

Members may assume different positions

Group Communication

It fosters mutual influence among team members and enhances collaboration

Improving Communication in Organization

It refers to the process of enhancing how information is shared, understood, and utilized within a businessT

Size, goals

Two key factors in describing a group

Conformity, Change

Two principles of group dynamics

Clarity and precision

One aspect of effective communication improvement