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knowledge base
theory
skills
procedures
behaviors
professional characteristics or attitudes
AAMA
American Association of Medical Assistants - A professional organization for Medical Assistants.
General skills
skills needed regardless of working in a clinical or administrative capacity.
Include psychology, communication, professionalism, medical law and regulatory guidelines, medical ethics, risk management, quality assurance and safety, and medical terminology.
Administrative skills
Help manage the business affairs of the practice
Clinical Skills
these are skills that are an extension of the provider's responsibilities and can be divided into fundamental practices, diagnostic procedures and patient care.
Scope of practice
The range of clinical procedures and activities that are allowed by law for a profession. Medical Assistants cannot examine, diagnose or prescribe treatment.
Solo Practice
a medical practice in which the physician works alone
Partnership
two or more providers have a legal agreement to share the operation of the practice.
Multi-provider clinics
group practices, which consist of three or more providers who share a facility for the purpose of practicing medicine
Urgent Care Centers
An ambulatory care center that takes care of patients with acute illness and injuries and those with minor emergencies.
PCMH-patient centered medical home
A model of patient care designed to provide preventative services and comprehensive care facilitated by a personal physician who coordinates the patient's health care services with other health care professionals, including Pharmacists.
EHR
Electronic Health Record
MAR
medication administration record
Accurate
Be detail oriented and ensure that information is correct. Accuracy is vital: Not being accurate in the medical field could cost someone their life.
Adaptable
The ability to adjust. Your willingness to be flexible and cooperative without complaining.
Courteous
polite and gracious; considerate toward others; well-mannered
Confidential
Be prudent and conscious - especially in your speech. Never give out information regarding a patient without the patients written permission.
Dependable
capable of being relied on; trustworthy. Reliable and responsible.
Empathetic
Put yourself in another person's shoes. Think about what is best for the patient.
Honest
Trustworthy and truthful.
Initiative
Show ambition; to do things that need to be done, without being told.
Patient
Act calm when things dont go as planned or as quickly as planned.
Punctual
Arrive on time for the job.
Respectful
Show regard for others. to gain respect you must give it.
Tactful
Be able to preceive a situation, and know the right thing to say or do.
Team Player
Work cooperatively with a group of people.
Time Management
manage time well during daily activities and when accomplishing specific projects.
Accreditation
The process by which an educational institution or program establishes credibility or legitimacy with predetermined standards.
CAAHEP
Commission on Accreditation of Allied Health Education Programs
ABHES
Accrediting Bureau of Health Education Schools
AAMA
American Association of Medical Assistants
CMA
certified medical assistant
RMA
registered medical assistant
AMT
American Medical Technologists
NCCT
National Center for Competency Testing
NCMA
National Certified Medical Assistant
NCMOA
National Certified Medical Office Assistant
NHA
National Healthcareer Association
CCMA
Certified Clinical Medical Assistant
CMAA
Certified Medical Administrative Assistant
AAPC
American Academy of Professional Coders
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