Medical Assisting (Blesi 8th Edition) Chapter 1

knowledge base

theory

skills

procedures

behaviors

professional characteristics or attitudes

AAMA

American Association of Medical Assistants - A professional organization for Medical Assistants.

General skills

skills needed regardless of working in a clinical or administrative capacity.

Include psychology, communication, professionalism, medical law and regulatory guidelines, medical ethics, risk management, quality assurance and safety, and medical terminology.

Administrative skills

Help manage the business affairs of the practice

Clinical Skills

these are skills that are an extension of the provider's responsibilities and can be divided into fundamental practices, diagnostic procedures and patient care.

Scope of practice

The range of clinical procedures and activities that are allowed by law for a profession. Medical Assistants cannot examine, diagnose or prescribe treatment.

Solo Practice

a medical practice in which the physician works alone

Partnership

two or more providers have a legal agreement to share the operation of the practice.

Multi-provider clinics

group practices, which consist of three or more providers who share a facility for the purpose of practicing medicine

Urgent Care Centers

An ambulatory care center that takes care of patients with acute illness and injuries and those with minor emergencies.

PCMH-patient centered medical home

A model of patient care designed to provide preventative services and comprehensive care facilitated by a personal physician who coordinates the patient's health care services with other health care professionals, including Pharmacists.

EHR

Electronic Health Record

MAR

medication administration record

Accurate

Be detail oriented and ensure that information is correct. Accuracy is vital: Not being accurate in the medical field could cost someone their life.

Adaptable

The ability to adjust. Your willingness to be flexible and cooperative without complaining.

Courteous

polite and gracious; considerate toward others; well-mannered

Confidential

Be prudent and conscious - especially in your speech. Never give out information regarding a patient without the patients written permission.

Dependable

capable of being relied on; trustworthy. Reliable and responsible.

Empathetic

Put yourself in another person's shoes. Think about what is best for the patient.

Honest

Trustworthy and truthful.

Initiative

Show ambition; to do things that need to be done, without being told.

Patient

Act calm when things dont go as planned or as quickly as planned.

Punctual

Arrive on time for the job.

Respectful

Show regard for others. to gain respect you must give it.

Tactful

Be able to preceive a situation, and know the right thing to say or do.

Team Player

Work cooperatively with a group of people.

Time Management

manage time well during daily activities and when accomplishing specific projects.

Accreditation

The process by which an educational institution or program establishes credibility or legitimacy with predetermined standards.

CAAHEP

Commission on Accreditation of Allied Health Education Programs

ABHES

Accrediting Bureau of Health Education Schools

AAMA

American Association of Medical Assistants

CMA

certified medical assistant

RMA

registered medical assistant

AMT

American Medical Technologists

NCCT

National Center for Competency Testing

NCMA

National Certified Medical Assistant

NCMOA

National Certified Medical Office Assistant

NHA

National Healthcareer Association

CCMA

Certified Clinical Medical Assistant

CMAA

Certified Medical Administrative Assistant

AAPC

American Academy of Professional Coders