Introduction to Management - Chapter 10 & 2 (Team Management)

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4 Terms

1
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Team productivity equation

Actual Productivity = Potential Productivity + Process Gains - Process Losses

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Process gains/losses

Gains:
- Info exchange/ load balancing/ social facilitation

Losses:
-Group maintenance/ social loafing/ production blocking

3
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Norms - how do we set & maintain

Norms:
- Rules defining appropriate and inappropriate behaviors
- Maintained through social standards and corrective behaviors

4
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