1/3
Looks like no tags are added yet.
Name | Mastery | Learn | Test | Matching | Spaced |
---|
No study sessions yet.
Team productivity equation
Actual Productivity = Potential Productivity + Process Gains - Process Losses
Process gains/losses
Gains:
- Info exchange/ load balancing/ social facilitation
Losses:
-Group maintenance/ social loafing/ production blocking
Norms - how do we set & maintain
Norms:
- Rules defining appropriate and inappropriate behaviors
- Maintained through social standards and corrective behaviors