Unit 2: Value Creation, Environment, and Competitive Advantage

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28 Terms

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4 benefits of setting goals

1. Provides direction and guidance

2. Helps allocate resources

3. Defines corporate cultures

4. Helps assess performance

2
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7 stakeholder groups

- stockholders

- managers

- employees

- suppliers/distributors

- customers

- community/society

3
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Internal environment

the events and trends inside an organization that affect management, employees, and organizational culture

- owners

- board of directors

- employees

- physical environment

- organizational culture

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External environment

everything outside an organization's boundaries that might affect it

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Task/specific environment

includes entities that directly affect a firm on a constant basis

- competitors

- suppliers

- distributors

- customers

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General environment

the economic, technological, sociocultural, and political/legal trends that indirectly affect all organizations

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5 forces of general environment

- economic forces

- technological forces

- sociocultural forces

- demographic forces

- political-legal forces

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SWOT Analysis

- organizational analysis (strengths and weaknesses)

- environmental analysis (opportunities and threats)

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Porter's 5 forces

- competitive rivalry

- supplier power

- buyer power

- threat of substitution

- threat of new entry

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Business/competitive strategies

- cost leadership

- differentiation

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Functional strategy

strategy by which managers decide how to most efficiently achieve corporate goals through productivity

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Competitive advantage from corporate strategy

plan of action for choosing which industries or companies your company should invest resources

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Corporate strategies

- vertical integration

- diversification

- internationalization

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Backwards vertical integration

expand business backwards into industry that produces inputs

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Forwards vertical integration

expand business forwards into industry that used, distributes, or sells product

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related diversification

business expands existing product lines or markets to create a competitive advantage

- create synergies

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unrelated diversification

business adds new or unrelated product lines or markets not linked to current industry or business

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global strategy

selling the same standardized product and using the same basic marketing approach gloablly

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multidomestic strategy

customizing products and marketing strategies to specific national conditions

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dimensions of scope

- vertical scope

- geographical scope

- product scope

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corporate vs business strategies

- Corporate: where a firm competes, the scope of its activities, which business should we be in?

- Business: how a firm should compete within market

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7 drivers of cost advantage

- economies of learning

- economies of scale

- production techniques

- product design

- input costs

- capacity utilization

- residual efficiency

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reasons to differentiate

- growth

- risk reduction

- profit

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diversification forms

- vertical integration

- horizontal diversification

- geographical diversification

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vertical integration advantages

- input/outputs control

- reduce transaction costs

- independance

- better competitive position

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vertical integration disadvantages

- increased risk (outsourcing)

- decreased flexibility

- loss of specialization advantages

- increased administrative costs

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primary activities of Porter's value chain

- inbound logistics

- operations

- outbound logistics

- marketing and sales

- service

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secondary activities of Porter's value chain

- procurement

- HR management

- technological development

- infrastructure