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intercultural communication ch 5-7
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people from the east & west think differently because of the influence of philosophies from the ancient _____ & _____
greeks, chinese
what did the ancient greeks focus on?
linear methods of understanding
without much regard for context
focus on individual
what did confucian-driven (chinese) philosophies emphasize?
fluctuation (change)
holism (the whole instead of parts)
interdependence
harmony
groupness & environment
classify objects into categories
what are the 3 parts of the model of human information processing?
input/sensation
storage/memory
recall/retrieval
stage 1: input/sensation
______: the mental interpretation of external stimuli via sensation
perception
stage 1: input/sensation
define & describe the 3 types of perceptual filters
physiological: the senses
sociological: demographic information & group memberships
psychological: attitudes, beliefs
stage 1: input/sensation
define & give examples of the 4 types of conditions impacting information processing
physical environment conditions: EX less hearing loss in dessert tribes
indirect environment conditions: EX poor nutrition
genetic differences: EX color-blindness
socialization & enculturation with the environment: EX sensory receptors (sensotype) — taught to favor one sense over another
define the carpentered-world hypothesis
those raised in constructed culture (built with lines & angles) perceive the world as lines, rectangles, etc. Zulu, for example, live in Rondovas & plow in curved lines.
stage 2: storage/memory
describe short term memory
limited capacity, lost to decay without continued use
stage 2: storage/memory
define & describe the 3 types of long-term memory
episodic: unique experiences
semantic: conceptual info & knowledge
procedural: how to do something manually
stage 3: recall/retrieval
long term memory may not be recalled due to what 4 reasons?
interference (trauma)
negative arousal (anxiety)
age
improper categorization
stage 3: recall/retrieval
culture affects one’s ability to sense & perceive incoming information
once information has passed through the perceptual filters, it is processed into memory
once information has been stored, it is relatively useless unless it can be retrieved
:)
stage 3: recall/retrieval
what 5 things effect information retrieval?
culture
age
education
literacy
socialization
define categorizaition
grouping, sorting, or classifying objects, events, or living things into identifiable groups or compartments
define stereotyping
membership in social categories that are believed to be associated with certain traits & behaviors
categorization reduces uncertainty & increases accuracy of predictions about others.
in intercultural communication, we face high levels of uncertainty & unfamiliar stimuli.
asian cultures: more wholistic. categorization → relationship focused
individualists: analytical categorization
:)
stereotypes: categories that…
often carry a positive or negative _____
typically refer to _____ in social categories
are part of a natural or universal information-processing strategy
the difficulty arises when stereotypes carry a negative valence & are used to _____ negative traits.
stereotyping is automatic whereas prejudice is a _____ process
evaluation
membership
over-generalize
controlled
studies have focused on white stereotypes of blacks
political doctrine is modeled on melting pot metaphor.
what’s the melting pot metaphor?
similarity is major determinant in how much people like others
removes unique cultural elements. we all eventually take on the same culture
media influence: cultivation theory
long-term exposure to media cultivates in viewers a perception of _____ reality that is reflective of the content on the screen (ie. white = police & black = criminal)
situations on tv become the social reality that viewers believe is correct, whether it is or not
social
the stereotype content model (SCM)
individuals’ social perceptions based on perceptions of what 2 things?
warmth (do they intend to harm me?)
competence (are they capable of harming me?)
warmth & competence judgments elicit 1 of what 4 unique emotional responses?
judgments stem from larger social structures
rooted in competition for resources (ex: social status)
admiration
envy
contempt
pity
what 3 reasons do we stereotype?
out-group homogeneity effect
illusory correlation principle
self-fulfilling prophecies
define out-group homogeneity effect
tendency for people to see members of an outgroup as less diverse & more stereotypic than the members of that group see themselves
define illusory correlation principle
when 2 objects that are unfamiliar or unusual in some way are observed to be connected on some occasion, we have the tendency to believe that they are always connected
define self-fulfilling prophecies
the dominant group in a particular culture may construct social or legal obstacles, making it hard for members of the stereotyped group to act differently from the stereotype. hence, conformity to the stereotype, although forced, validates the stereotype in the minds of the dominant group
define stereotype threat
occurs when we sense that some aspect of our self (ie. behavior, characteristics) seems to match the stereotypes, making it appear valid. culturally held stereotypes pose the most danger for a stereotyped group since large numbers of people may hold them, leading members of the group to sense that the stereotype is valid. when the stereotype is negative, the effects can be disastrous to the stereotyped group
define ethnocentrism
degree to which one sees his/her culture as superior & the standard by which other cultures should be judged
the tendency to put one’s in-group in a position of centrality & worth while creating & reinforcing negative attitudes & behaviors toward out-groups
define ethnocentric attributional bias
the attitudes & behaviors of ethnocentric persons are biased in favor of the in-group often at the expense of the out-group
ethnocentrism is negatively & significantly correlated with perceptions of social attraction, competence, character, & hiring recommendations.
:)
ethnocentric speech results in 3 types of communicative distance:
indifference
avoidance
disparagement: saying something has little worth
define racism
a moral belief that one racial group is superior to others & that other racial groups are necessarily inferior.
*biologically-based/biologically superior
it is unlikely that one is racist & not ethnocentric
it’s possible to be ethnocentric & not racist
:)
ethnocentrism is _____, while racism is _____
innate, learned
ethnocentrism & racism have different origins
ethnocentrism is a universal phenomenon that reflects a biologically rooted _____ instinct experienced, to some degree, by all people in all cultures.
racism is not universal.
survival
define involuntary membership groups
those groups which people have no choice but to belong (age, race, sex)
define voluntary membership groups
groups ti which people consciously choose to belong (political affiliations, religion, occupation)
define non-membership groups
those groups to which people don’t belong
define in-group
a group whose norms, aspirations, & values shape the behavior of its members
define out-group
a group whose attributes are dissimilar from those of the in-group, or that opposes the accomplishment of the in-group’s goals
who are examples of reference groups?
elders, coaches, professors, political/historical leaders, celebrities, pastors
define reference groups
a group to which we may/may not belong but with which we identify in some important way
define comparative function
to compare ourselves in making judgments & evaluations
define normative function
establish the norms & standards to which they conform
voluntary membership in-groups serve as positive reference groups (ie. christians see pastors as positive reference groups because they’re in the in-group)
voluntary nonmembership out-groups are seen as negative reference groups
:)
when we join a group, voluntary/involuntary, we assume a role.
define formal roles
define informal roles
formal: well-defined behavioral expectations, explicit, violation=removal
informal: expectations vary. implicit. learn from experience
roles prescribe:
with who
about what
how to communicate with others
:)
our _____ identity is created by our total combination of roles
social
roles & communication: dimensions upon which roles vary — (4)
personal-ness: intimate → distant
formality: formal → informal
hierarchy: flexible → ranked
deviation: how far member can deviate from prescribed role
describe social stratification & give examples of what’s looked for
rank ordering of roles within a culture
varies across cultures
look at job position, income, education, age, race/ethnicity
complexity of role hierarchy varies by culture. includes high/low context & high/low power distance
:)
define patriarchy
a social system in which the father, or eldest male, is head of the clan or family unit and descent is traced through the male line
define matriarchy
natural differences between men and women are acknowledged and respected, but they are not used to create social hierarchies, as in patriarchal societies. men & women complement each other, and their natural differences function interdependently to meet social needs. inheritance through female lines.
what are 2 examples of matriarchal cultures
mosuo women in china
iriquoi: respect, tend gardens, select leadership
video
women made teepees, were educators, bring decisions to the women elders, rites of passage through women, teach boys values through age 11
:)
sex is _____
biological
gender is _____ & _____
socialized, constructed
describe achievement culture
work is central to life
physical strength
material success
competitive
assertive
differentiate gender roles
aggressive communication
analytical
high stress
less women in professional jobs
describe nurturance cultures
fluid gender roles
affection
interpersonal relationships
read nonverbal messages better
ambiguity
less stress
more women in professional jobs
Japan Gender Culture
japanese constitution stipulates all are _____
younger japanese have more _____ attitudes toward sex roles
older japanese have more traditional attitudes toward sex roles
japanese women continue to sacrifice personal goals for harmony of family, in accordance with _____
orgs controlled by men
few women in _____
equal
egalitarian
collectivism
leadership
India Gender Culture
Preamble of the indian constitution guarantees equality
4th most dangerous country for women
male children seen as a _____
continue family name
male preference (boys given more food)
economic asset (dowry)
female children seen as a _____
dowry (economic burden)
dowry death if can’t pay dowry
less education
female infanticide
sati: good wives burn when husband dies
blessing
burden
China Gender Culture
patriarchal
1950 marriage law abolished _____ forms of marriage
women have little freedom & few rights
women discouraged from _____ _____
women are considered more vulnerable & less capable of dealing with the outside world than men
feudal
living alone
Mexico Gender Culture