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high self monitors
people who adapt their behaviour to match the speaker or situation
DOVE PASS
Draw them out
One thought, one person
Vulnerability
Empathetic listening
Proximity
Adversity
Similarity
Synchronicity
The magic 10
10 seconds between the question and the response to think about your answer
message map process
1. think
2. give an overview
3. elaborate
4. review
Topical organization strategy
by topic or example
problem/ solution organization strategy
consider a problem, then a solution
cause/ effect organization strategy
consider cause and then effect or vice versa
chronological process organization strategy
main point, first chronological example, second chronological example
compare contrast organization strategy
talk about the positives and the negatives
geological or spatial organization strategy
organize your speech by location
order of importance organization strategy
most important to least important
narrative organization strategy
tell a story
sparkliness organization strategy
talk about something exciting and new
boundary conditions organization strategy
ex. "managing your spending when buying a house"
talk about minimum you should spend vs maximum you should spend
what is the most common speaking purpose?
informative speaking
speaker credibility
speakers knowledge and experience
blue pentagon top to bottom
action
insight/beliefs
necessary data
core message
relevance
use primacy
most compelling data should go first
zoom in/zoom out
avoid remaining on big ideas for too long or tiny details for too long. Instead talk about why the ideas are important and why people should care
memory triggers
build in a trigger for your audience to recall when the time comes
what 2 elements should an introduction include
hook
overview of insights
what 2 elements should a conclusion include
brief review
call to action (takeaway)
what system do people prefer to process in
system 1 because its easier for us
neural coupling
a story activates parts in the brain that allows the listener to turn the story in to their own ideas and experience.
"parachute in"
avoid unnecessary preamble at the beginning of a story
jumping in with a teaser
your first sentence should make the audience want more
concrete language
enables visualization of the images
what does it mean to avoid implicatures
using words such as "just", "maybe", "so" that weaken a message
when does persuasion happen
when your audience discovers your idea for themselves
what is the main difference between informative and persuasive speaking
structure
nonleading question
a question that does not give away your position
Latitude of Acceptance (LOA)
position the listener agrees with
latitude of rejection
position the listener disagrees with
latitude of noncommitment
position of which the listener does not have an opinion
Socratic Dialogue
form of argumentation that is based on questioning
what are insights replaced with in persuasive speaking
secondary or boundary questions
what are secondary questions
questions which need to be answered in order to eventually answer the primary question
affective experience
including emotion in persuasive speeches
fire pentagon delivery from top to bottom
Affective experience
First nonleading question
Impose boundary questions
Reason with best data
Emergence
emergence theory
while a short speech may not immediately change peoples minds. Planting a seed will emerge to be a catalyst for changing minds
Framing
the framing of sentences affect our perception of the ideas
analogy
A comparison of two different things that are similar in some way
If construction
allows the speaker to introduce potentially controversial information using "whats if"s
perspective in celebratory speaking
use "we" instead of "I" when speaking at special occasions
Protocol for celebratory speeches
- greeting and conclusion
- specific content
- humour
types of celebratory speeches
- toast
- eulogy
- valedictory address
- Anniversary speech
- Introducing a speaker
- Thanking a speaker
- Presenting an award
- MC
- Thank you/ acceptance speech
entertainment value
the quality of being enjoyable
theme or through line
the thread between your ideas
found humour
situational, find funny things in everyday situations
rule of 3
list 3 ideas in your sentence. The first 2 are regular and expected the third one is the joke
purple pentagon delivery top to bottom
Theme or through line
Transport
Engage
Showmanship
Swag