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These flashcards cover the fundamental principles of facilitation, including key concepts, roles, and strategies for effective group management.
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What is the role of a facilitator?
A facilitator is a guide to help people move through a process together.
What is the primary focus of facilitation?
Facilitation focuses on HOW people participate, rather than only on WHAT is achieved.
What defines the content in a facilitation context?
Content refers to the tasks, subjects for discussion, problems, and decisions.
What defines the process in a facilitation context?
Process refers to how relations are maintained and the methods and tools being used.
What is a key difference between a meeting leader and a facilitator?
A meeting leader may offer opinions; a facilitator remains neutral and focuses on managing the process.
Name a common mistake that causes a facilitator to lose neutrality.
Changing members’ words.
What is one solution to maintain neutrality as a facilitator?
Check-in with participants.
What should facilitators observe to ensure engagement?
Body language and changes in participation.
What are the 5 rules of facilitation?
Context, keep the purpose clear, create a detailed agenda, make needed interventions, and be an instrument.
What are the 5 P’s of preparation for a facilitation session?
Purpose, Product, Participants, Probable Issues, Process.
Why is it important to know the purpose of a facilitation session?
It defines why the session is being held and what key objectives are.
What should participants know before a meeting?
What pre-work or information they will need.
How can a facilitator structure a meeting effectively?
Structure the meeting so the group does the talking 80-90% of the time.
What is an essential component of effective meeting design?
Have backup plans.
During agenda development, what should be clarified for the group?
Overall goal and specific objectives for the meeting.
What should facilitators consider regarding potential resistance?
Identify where potential resistance may come from and who it involves.
What is the significance of creating a detailed process agenda?
It guides your work throughout the session.
How can facilitators foster comfort at the opening of a meeting?
By selecting an appropriate opener.
What is the expected outcome of each topic addressed in a meeting?
A clear desired outcome.
What should be considered while designing activities for a group?
The activity must support the group to achieve each desired outcome.
What is the relationship between time commitment and level of involvement?
Lower time commitment equals lower involvement, and vice versa.
Why is it essential to determine the level of involvement needed for activities?
It helps in designing appropriate activities and estimating time needed.
What does ownership and commitment refer to in the context of group facilitation?
It reflects participants’ dedication to the process and outcomes.
What is meant by convergence and alignment in facilitation?
It refers to bringing diverse opinions together to reach common understanding.
According to Michael Wilkinson, what is crucial for determining success in facilitation?
Defining key objectives and how success will be assessed.
What does the term 'facilitation' imply in a group context?
It implies guiding the group process to enhance participation and productivity.
What is a facilitator’s perspective on opinions within a group?
Facilitators draw out opinions rather than providing their own.
What type of questions should facilitators avoid?
Leading questions that may bias group responses.
How can a facilitator manage group dynamics effectively?
By ensuring equal participation and addressing any dominant voices.
What should facilitators always do throughout the session?
Remain neutral and avoid taking sides.
What is the purpose of identifying probable issues before a meeting?
To prepare for and mitigate any challenges that may arise.
What should be included in an agenda for successful facilitation?
Specific objectives and the decisions that need to be made.
What is an important aspect of a successful facilitation session?
Creating a roadmap for participants.
What final consideration should facilitators keep in mind when designing processes?
Evaluate the effectiveness of the process afterward.
According to the lecture, what is the significance of 'context' in facilitation?
Understanding the context ensures everyone is aligned with the purpose.
How can facilitators encourage diverse contributions from group members?
By establishing ground rules that support open dialogue.
What is a vital skill for facilitators when dealing with discussions?
Ability to redirect conversations when necessary.
What does 'staying neutral' involve for a facilitator?
Not showing favoritism towards any participant or idea.
In facilitation, what is a facilitator expected to be the instrument of?
The process and the group dynamics.
What is meant by 'facilitator hat switching'?
Changing roles as needed between facilitator and content contributor.
Why is evaluating body language important during facilitation?
It helps gauge participant engagement and comfort levels.
What kind of feedback should facilitators seek from participants?
Constructive feedback on the process and engagement.
What is a common yet impactful responsibility of a facilitator?
To create an inclusive environment.
Why should facilitators develop a thorough agenda in advance?
To ensure the session stays focused and productive.
What does successful facilitation often depend on?
The ability to balance content and process effectively.
One method facilitators use to increase engagement is?
Incorporating varying activities into the agenda.
What is a key benefit of group participation in facilitation?
It enhances buy-in and commitment to the final decisions.
In the context of facilitation, what does the term 'driving forward' mean?
Keeping the group focused on the goals during discussions.
What should facilitators aim to do with ideas generated in discussions?
Capture and clarify them for the group.
What is one technique for addressing difficult dynamics in a group?
Facilitators can clarify miscommunications immediately.
Why is it essential to have a clear purpose for each facilitation session?
It guides decision-making throughout the process.
How can a facilitator help mitigate conflicts within a group?
By facilitating open dialogue and understanding among members.
What type of environment should facilitators strive to create?
An environment of trust and safety for all participants.
What is a follow-up action after a facilitation session?
Reviewing outcomes and gathering feedback for improvement.
According to Ingrid Bens, why is context important in facilitation?
It provides a framework for understanding the group's goals.
What should facilitators focus on when encountering conflicts?
Navigating through the conflicts to seek resolution.
What does 'community at work' emphasize in facilitation?
The importance of collaborative decision-making.
Name one challenge facilitators face when managing diverse groups.
Balancing different perspectives and ensuring all voices are heard.
What does the term 'facilitative leadership' refer to?
A style of leadership that prioritizes group process and participant engagement.