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A set of QUESTION_AND_ANSWER flashcards covering leadership principles, ownership, teamwork, mission alignment, planning and communication, delegation, lead-up/lead-down dynamics, case study insights, ACHE competencies, and leadership development concepts from the AHIC lecture notes.
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What leadership principles are identified by Capano (2019) and Willink & Babin (2017) as guiding a team's direction?
Ownership; Strong teams; Believe in the mission; Teamwork; Prioritize and activate; Plan; Lead up and down the chain of command.
What does 'Ownership' mean in leadership as described in the case study?
Owning and believing in organizational goals; owning decisions and team performance; addressing problems with humility; private disagreements with leadership; taking responsibility for the plan and outcome.
What characterizes 'Strong Teams' in leadership?
The leader pulls the team together, enforces goals/standards, acts as a challenger, provides honest feedback, and fosters a culture of feedback.
What does 'Believe in the Mission' involve?
Buying into the mission, evaluating projects against organizational goals, deciding which projects to implement, pause, or drop, and communicating that belief to the team.
How is 'Teamwork' illustrated in the lecture?
Using vector analysis to show how team members connect to the mission; identifying silos (broken lines) and ensuring resources are used effectively.
What is meant by 'Prioritize and Activate' in leadership?
Prioritizing processes to meet the mission, communicating priorities, activating the plan, and pivoting as needed based on progress and feedback.
What does effective 'Plan' communication involve?
Plans aligned with goals, clear communication of the plan, updates and adjustments with the team, and ongoing progress tracking.
What does 'Delegation' entail in leadership?
Assigning tasks based on team members’ strengths, with clearly stated tasks, due dates, and performance expectations to avoid miscommunication.
What does 'Lead Up and Down the Chain' require?
Communicating upward to supervisors and downward to team; handling disagreements with leadership, seeking input, and ensuring clarity about resources and timeframes.
In the EHR rollout case, how did the leader demonstrate ownership?
Acknowledged the problem as their own, presented data, explained the plan, and took ownership of the implementation despite objections.
Why are vectors used to illustrate teamwork, and what do they reveal?
To show how team members connect to the mission; identify silos; help reallocate resources and adjust roles for better collaboration.
What is the key element identified in the Knowledge Check as essential to all leadership principles?
Effective communication.
What are the five major ACHE competency domains for healthcare leadership?
Leadership, Professionalism, Communication and Relationship Management, Knowledge of the Healthcare Environment, and Business Knowledge and Skills.
How does ACHE's Competency tool aid leadership development?
Assesses leadership competencies, highlights strengths, offers opportunities for self-reflection, and can be used for teams and organizations.
How do ACHE competencies relate to the Health Informatics Delineation of Practice (Gadd et al., 2020)?
Many ACHE competency areas align with the Health Informatics Delineation of Practice.
What reflective questions might a leader ask for ongoing development?
Questions like: What could I have done better? Was my communication effective? Did the team perform as expected?
What is the role of feedback in building a strong team?
Leaders provide honest feedback and actively seek feedback from team members to improve performance and culture.