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economics
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possession utility
usefulness created when ownership of product is transferred form seller to user
place utility
usefulness created by making sure that goods and services are available at a place where they are needed by customers
time utility
usefulness created when products are made available at the time they are needed or wanted by customers
form utility
usefulness created by changing shape or good to make it more useful to customers
research and development
researchers can speed up production by simplifying existing products, developing new ones, and determining better processes
marginal cost
used to calculated extra cost of producing one more item
keynesian theory of unemployment
increasing demand and encouraging spending will increase a business’s production and allow them to retain and hire more workers
business cycle
period of economic fluctuations (GDP) that an economy experiences over time (measured from start of one recession to the next)
global market competition
rivalry between nations to attract share of the world market
inflation and unemployment make products of some nations more or less competitive w/ each other
currency exchange rate
determines value of a nation’s currency compared to another
increases when currency demand > its supply
increases when consumer confidence is high
political factors
includes tax laws and regulations impacting business operations
competitive factors
external factor that businesses cannot control, but should strive to be competitive
economic factors
includes inflation, interest rates, changing incomes
affects the customer’s ability to spend
social factors
changing values, changing family roles, lifestyle and fashion trends, shifts in demographics
affects customer needs
private enterprise system
system in which markets, not the government, are in charge of the economy
people are allowed to choose what to produce, how to sell, and what prices to charge
includes private property and limited gov control
inflation
steady rise in price levels of goods and services over time
occurs when demand > supply and when productivity declines while costs of labor increase
deflation
steady decline in general price levels of goods/services over time
balance of trade
difference between value of a nation’s exports and its imports
exports
goods/services sold to other countries
imports
goods/services purchased from other countries
base currency
currency on the left of the slash, equals one unit
ex: USD/EUR=.88
quote currency
currency on the right of the slash, equals what one unit of the base currency will buy
ex: USD/EUR = .88
one US dollar will by .88 euros
materials
items that will become part of a finished product after being processed
parts
items that become part of finished product without any additional processing
installations
high-cost, long-lasting items that are used to produce other goods and services
supplies
items that are constantly being purchased and used in operation of a business (used regularly)
gross private domestic investment
total money that businesses and landlords spend on capital goods within country over set period of time
includes office furniture, computer equipment, business expenditures
gross domestic product
value of all capital goods created in economy during the year
net exports of goods and services
exports - imports
limited-line business
carries only a few produce lines, but has a large assortment of goods in each
specialty business
only carries a limited variety of products
structural unemployment
when an individual’s skillset doesn’t match up with jobs available
frictional unemployment
when the right jobs and workers haven’t been matched up (job exists, but hasn’t been found by the individual)
cyclical unemployment
when there is an overall decline in the economy (ex: recession)
contraction
phase of business cycle characterized by decreased demand, rising unemployment, increased customer savings, and reduced sales and profits for businesses
depression
when a contraction continues for a long period of time and is severe (depression is worst of all)
recession
when a contraction lasts for 6 consecutive months
high-depth jobs
include several opportunities for decision-making and allow employees to set their own pace
low-depth jobs
contains strict guidelines that you must follow, and there are very limited decisions to make
high-scope jobs
perform several different operations on the job (less repetitive, more variation)
low-scope jobs
require you to perform one specialized skill repeatedly (high repetition, low variation)
divisional organizational structure
groups a large company's activities by product, process, territory, or customer type → creating semi-autonomous units (divisions) that function like mini-companies with their own resources, marketing, and R&D, allowing for focused strategies but risking duplication of functions (ex: disney)
traditional functional structure
broken down by function (sales, marketing, etc.)
matrix organizational structure
uses horizontal authority to integrate departmental functions w/ product orientation
efficient w/ resources bc representative from each major department is knowledgable about various aspects of the product
line-and-staff organizational structure
involve advisory authority, w/o the ability to enforce or take action (integrates traditional line positions w/ specialized staff roles)
span of control
refers to # of employees supervised under one manager
bureaucratic organizational structure
rigid, pyramid-shaped hierarchy, a strict chain of command, and standardized, rule-bound operating procedures
known for being slow (red tape) and insistence on unnecessary procedures