Types of communication in organizations

Formal Communication

refers to official channels that are pre-defined by the organization, such as memos, reports, and emails.

Informal Communication

refers to unofficial channels that are not pre-defined, such as gossips, rumors, and social media.

Oral Communication

refers to spoken words, such as face-to-face conversations, phone calls, and video conferences.

Written Communication

refers to written words, such as emails, memos, and reports.

Internal Communication

refers to communication within the organization, such as between employees, departments, and management

External Communication

refers to communication outside the organization, such as with customers, suppliers, and other stakeholders.