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early equipment used for blooding letting included all of the following expect for
A. fleam
B. hemostat
C. lancer
D. leech
B. hemostat
a factor that contributes to the phlebotomists professional image is
A. age
B. attitude
C. heritage
D. religion
the initials for the title granted after successful completion of the ACA, AMT, ASCP, NCCT and NHA phlebotomy examination are in that order
A. CPT, RPT, RBT, NCPT, CPT
B. NCPT, AMT, PBT, RPT, CLT
C. PBT, CLT, AMT, NCA, MIA
D. RPT, CPT., RBT, NCCI, CLT
A. CPT, RPT, RBT, NCPT, CPT
the principles of right and wrong conduct as they apply to professional problems are called
A. ethics
B. kinesics
C. proxemics
D. rules
A. ethics
the law that established national standards for the electronics exchange of protected health information is
A. CLIA
B. HIPPA
C. OSHA
D. PHS
B. HIPPA
which of the following is sometimes used as an aid in microsurgery procedures?
A. bloodletting
B. cupping
C. leeches
D. venesection
C. leeches
which of the following is an example of proxemics
A. eye contact
B. facial expressions
C. personal hygiene
D. zone of comfort
D. zone of comfort
which of the following is proper telephone technique
A. being mindful of the tone of your voice when answering the phone
B. not identifying yourself to the caller in case there is a problem later
C. listening carefully but not writing anything down to save time
D. waiting for the phone to ring three times to appear less anxious
A. being mindful of the tone of your voice when answering the phone
an example of an institution that provided Non ambulatory services is a
A. clinic
B. day surgery
C. doctor’s office
D. hospital
D. hospital
state and federally funded insurance is called
A. ACO
B. HMO
C. Medicaid
D. Medicare
C. Medicaid
the documetn provided by the American hospital association that explains patients right is
A. HIPPA PHI provision
B. Humans rights program
C. Medical assistance brochure
D. The patient care act
D. The patient care act
The specialty that involves treating disorders of old age is called
A. Cardiology
B. Gerontology
C. Pathology
D. Psychiatry
B. Gerontology
The morfología department in the lab performs
A, compatibility testing
B. Culture and sensitivity training
C. Electrolyte monitoring
D. Enzyme linked immunoassay
B. Culture and sensitivity testing
The abbreviation for the routine hematology testing includes hemoglobin, hematocrit, red blood cell count and a white blood cell count is
A. CBC
B. CDC
C. CPK
D. CRP
A. CBC
Which behavior shows active listening
A. interrupting the patient
B. Looking down at your feet
C. Mirroring facial expressions
D. Watching the patients monitor
C. Mirroring facial expressions
Which of the following describes empathy
A. Avoiding listening to the patient
B. Being aware of the patients personal space and body language
C. Personally being sensitive to patients needs and eating to help
D. Trying to understand patients experience from their perspective
D. Trying to understand patients exotérmicas from their perspective
The abbreviation for the coding system used y phsysicians for billing purposes is
A. CPT
B. DRGs
C.ICD
D. PPS
A. CPT
which of the following ja granted to an individual who has completed and toasted. Phlebotomy program
A. College associates degree
B. Verticals of completion
C. National certifications
D. State license to prescribe
B. Certificate of completion
According to the WHO guidelines, HCWs are prohibited from wearing
A. Artificial nails
B. Closed toed shoes
C. Concealer makeup
D. Patterned scrubs
A. Artificial nails
The gender identify of cisgender individuals
A. Can be describes as having no gender
B. Corresponds to this biological gender
C. Does not match their sex at birth
D. Is neither male or female gender
B. Corresponds to their biological gender