Operations Management 14.1

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20 Terms

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Waste reduction

A hallmark of lean systems

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Continuous Improvement

Never-ending efforts to find better ways of doing work

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Use of teams

Cross-functional teams, especially for process improvement

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Work cells

Along with cellular layouts, they allow for better communication and use of people

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Visual controls

Simple signals that enable efficient flow and quick assessment of operations

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High quality

In suppliers’ parts, in processes, and in output

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Minimal inventory

Excess inventory is viewed as a waste

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Output tied to demand

Throughout the entire system; referred to as “demand pull”

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Quick changeovers

Enables equipment flexibility and output variety without disruption

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Small lot sizes

Enables variety for batch production

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Lean culture

The entire organization embraces lean concepts and strives to achieve them

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What are the five principles of how lean systems function?

  1. Identify customer values

  2. Focus on processes that create value

  3. Eliminate waste to create “flow”

  4. Produce only according to customer demand

  5. Strive for perfection

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Key benefits of lean systems

  1. Reduced waste

  2. Lower cost due to reduced waste and lower inventories

  3. Increased quality motivated by customer focus and the need for high-quality processes

  4. Reduced cycle time due to elimination of non-value-added operations

  5. Increased flexibility due to quick changeovers and small lot sizes

  6. Increased productivity due to elimination of non-value-added processes

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Risks of lean systems

  1. Increased stress on workers due to increased responsibilities for equipment changeovers, problem solving, and process and quality improvement

  2. Fewer resources (inventory, people, and time) are available if problems occur

  3. Supply chain disruptions can halt operations due to minimal inventory or time buffers

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Muda

Refers to minimizing waste and inefficiency

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Kanban

A manual system used for controlling the movement of parts and materials that responds to signals of the need (demand) for delivery of parts or materials

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Heijunka

Variations in production volume lead to waste. Volume and variety must be averaged to achieve a steady flow of work

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Kaizen

Continuous improvement of the system

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Jidoka

Quality at the source. Also known as autonomation

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What is the goal of a lean operation?

To achieve a system that matches supply to customer demand