STAFFING

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35 Terms

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Staffing

  • involves acquiring, deploying, and retaining a workforce to meet the organization's goals

  • putting right people in the right roles

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  • Manpower Planning • Recruitment • Selection • Training and Development • Performance Appraisal • Compensation and Benefits • Employee Relations

Key Aspect of Staffing

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discover talented and competent workers, ensures greater production, avoid disruption in production due to shortage of personnel, prevent under-utilization of personnel

Importance of staffing

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Manpower planning

process by which a firm ensures that it has the right number of people and right kind of work at the right places and right time

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Recruitment

process of identifying the sources for prospective candidate for the job

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External and internal recruitment

Sources of recruitment

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External sources of Recruitment

  • Re-employment former employees

  • Friends and relatives of present employees

  • applicants at the gate

  • college and technical institution

  • employment exchange

  • advertising the vacancy

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Internal sources of Recruitment

  • Promotions

  • Internal Transfer

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  • Identify the vacancy

  • Prepare job description

  • advertise the vacancy

  • manage the response

  • shortlist application

  • arrange for interviews

  • conduct interview and make decision

Recruitment process

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Selection

Comparison of the qualifications of the candidate with the requirements of a job and eliminates all those who do not stand up to this comparison.

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Job Analysis

the process of systematically studying a job to determine its essential duties, responsibilities, and requirements.

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Job Description

detailed document that outlines the duties, responsibilities, qualifications, and expectations for a specific role within an organization

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  • Recruitment and Selection • Training and Development • Performance Appraisal • Compensation Management • Legal Compliance

Purposes of Job Description and Job Analysis

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  • Filling Organizational Roles • Enhancing Productivity • Employee Development • Maintaining Workforce Stability • Achieving Organizational Goals

Purposes of Staffing

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Continuous Process

  • Staffing is an ongoing activity since employees leave, get promoted, or new roles emerge.

  • Organizations must continuously hire, train, and develop personnel to meet changing needs.

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People-Centric

Staffing focuses on managing human resources effectively, ensuring the right people are in the right roles to enhance productivity and organizational success.

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Systematic approach

Staffing follows a structured process, including planning, recruitment, selection, training, and retention, ensuring efficiency and fairness in hiring decisions.

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Dynamic Environment

The staffing process adapts to changes in technology, market conditions, and organizational needs, requiring flexibility in workforce management.

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Interrelated with Other Functions

Staffing is connected to other management functions like planning, organizing, directing, and controlling, as employees are essential in executing all organizational activities.

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Patient Complexity and Acuity

Patients with severe or critical conditions require more nursing attention, specialized skills, and time, influencing the number of nurses needed per shift.

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Patient Volume

A higher number of admitted patients increases the demand for nurses to provide adequate care and prevent staff overload.

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Skill Mix and Expertise

The combination of registered nurses (RNs), licensed practical nurses (LPNs), and nursing assistants affects staffing decisions, ensuring the right level of care for patient needs.

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Physical Layout of the Unit

The design and size of the unit, including the number of rooms and distance between them, impact the efficiency of nursing care and staffing requirements.

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Availability of Support Services

the presence of allied health professionals, administrative staff, and technology (e.g., electronic health records) can reduce nurses' workload, influencing how many nurses are needed.

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Regulatory requirements

Government laws and nursing board mandates set nurse-to-patient ratios to ensure patient safety and quality care.

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Hospital Policies

Internal guidelines dictate staffing levels, shift schedules, and hiring practices based on patient needs and institutional standards

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Economic Factors

Budget limitations affect nurse salaries, hiring capacity, and resource availability, influencing staffing decisions.

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Work Environment

High workloads, burnout, and lack of support lead to staff shortages, while a positive environment improves retention and patient care

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Fixed Staffing

Nurses work predetermined shifts with consistent schedules, ensuring stability but limiting flexibility.

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Flexible Staffing

Adjusts nurse schedules based on patient census and unit needs, allowing better workload management.

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Block Scheduling

Assigns nurses to set days and shifts in advance, promoting work-life balance and consistency.

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Rotating Shifts

Nurses alternate between day, evening, and night shifts, ensuring 24/7 coverage but potentially causing fatigue.

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Self-Scheduling

Nurses choose their own shifts within set guidelines, increasing autonomy and job satisfaction

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  • Workload Distribution • Shift Preferences • Communication Gaps • Role - Clarity - Resource Scarcity • Interpersonal Issues • Ethical Dilemmas • Power and Hierarchical Issues

Conflict in Nursing Staffing

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  • Open Communication • Structured Mediation • Empathy and Understanding • Clear Policies and Procedures - Regular Meetings • Training in Conflict Resolution • Flexible Scheduling • Supportive Leadership

Managing Nursing Staffing Conflicts