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Product and Service Design
The process of creating and developing new products and services.
Customer Wants and Needs
Translating the desires and requirements of customers into product and service specifications.
Quality Goals
The desired level of quality that a product or service should meet.
Cost Targets
The specific cost objectives that a product or service should achieve.
Prototypes
Test models or samples of a product or service that are constructed and tested before final production.
Specifications
Detailed descriptions and requirements for a product or service.
Standardization
The extent to which there is a lack of variety in a product, service, or process.
Mass Customization
A strategy that combines standardized goods or services with some degree of customization.
Reliability
The ability of a product, part, or system to perform its intended function under specified conditions.
Robust Design
Design that allows products or services to function effectively in a wide range of conditions.
Cultural Differences
Considerations related to cultural variations that may impact product design for multinational companies.
Global Product Design
Designing products with the combined efforts of a team of designers from different countries.
Original Equipment Manufacturer (OEM)
A company that designs and manufactures products based on its own specifications for another company to brand and distribute.
Original Design Manufacturer (ODM)
A company that designs and manufactures products according to the purchaser's specifications.
Original Brand Manufacturer (OBM)
A company that sells a product manufactured by a second company under its own brand.
Idea Generation
The process of generating new ideas for products or services.
Feasibility Analysis
Assessing the market, economic, and technical viability of a product or service.
Product Specification
Detailed descriptions of what is needed to meet customer wants and needs.
Process Specifications
Determining the process required to produce the product or deliver the service.
Prototype Development
Creating a few units of a product or service to test and identify any issues.
Design Review
Collaborative evaluation of the product or service design, making changes or deciding to abandon the project.