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What are some examples of non-functional goals? (quality goals)

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1

What are some examples of non-functional goals? (quality goals)

- security
- safety
- accuracy
- performance

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2

What are some non-functional process goals?

- cost
- deadline
- scope

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3

What are the 3 main information sources for requirements elicitation?

Documents, stakeholders, existing systems

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4

What is requirements elicitation?

  • activities involved in discovering the requirements of the system, including exploring the problem world

  • Determine stakeholder desires and needs

  • Elicit info from all available sources and consolidate it into well-documented requirements

  • Make stakeholders happy, not just satisfy them

  • Every elicited and documented requirement must be validated and managed

  • Work value-oriented and risk-driven

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5

Which types of requirements do stakeholders frequently neglect?

  • Process requirements

  • functional requirements

  • quality requirements

  • UI requirements

  • constraints

quality requirements and constraints

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6

What are some signs that requirements elicitation is "done" (or, good enough to proceed at an acceptable level of risk)? 

  • stakeholders can't come up with anything new

  • stakeholders repeat themselves

  • new features are out of scope

  • current requirements and functionalities don't have any gaps

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7

In which types of situations are full-fledged, detailed, thorough requirements specifications typically needed?

  • work is being done for an external client

  • development/testing will be outsourced

  • project team members are geographically dispersed

  • System testing will be based on requirements

  • Accurate estimates are needed

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8

When should you use less detail on requirements?

  • Work is being done internally

  • Customers are extensively involved

  • Developers have considerable domain knowledge

  • Precedents are available, as weh n a previous application is being replaced

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9

Which two qualities are most important for requirements?

correctness and understandability

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10

What is the most commonly used template for user stories?

As a [role], I want [activity], so that [business value]

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11

What words should you avoid when writing requirements?

Use/shall/will

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12

You should avoid _________ terminology

imprecise

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13

User stories should be INVEST. What does INVEST stand for?

  • Independent

  • Negotiable

  • Valuable

  • Estimable

  • Sized appropriately (5-15 stories per sprint)

  • Testable

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14

What are some common user story pitfalls?

  • Activity part is not an activity that can be done within the system

  • Role is not an actual user of the system

  • Acceptance criteria not detailed enough

  • Missing a “so that” (business value)

  • Trying to make non-functional requirements user stories

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15

What are the major problems with natural language specs?

ambiguities, misinterpretation, incompleteness, contradictions

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16

How can requirement templates help mitigate the pitfalls of natural language?

add structure

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17

The most common way to express requirements in agile processes are….

user stories

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18

Process

 a set of interrelated activities performed in a given order to process info or materials

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19

What are the principal tasks of requirements specification?

  • Elicitation + analysis

  • Documentation

  • Validation

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20

What are the principal tasks of requirements management?

  • Identification and metadata

  • Requirements prioritization

  • Change and release management

  • Traceability

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21

Requirements is/is not one-size-fits all

is not

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22

The three process facets are

Time, purpose, and target

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23

Different time process facets are…

linear and iterative

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24

Different purpose process facets are…

prescriptive and explorative

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25

Different target process facets are…

customer-specific and market-oriented

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26

Linear time is when

requirements are specified up front in a single phase

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27

you should select linear time if

  • System development process is plan-driven and mostly linear

  • Stakeholders can specify requirements up front

  • Comprehensive requirements specs required as a contractual basis for outsourcing design and implementation

  • Regulatory authorities require a requirements specification

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28

iterative time is when

Requirements specified incrementally, starting with general goals then adding/modifying requirements in every iteration

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29

Select iterative time if

  • System development process is iterative and agile

  • Evolving requirements – not known up-front

  • Stakeholders are available; short feedback loops are established for mitigating risk

  • Duration of project allows for more than 1-2 iterations

  • Ability to change requirements easily is important

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30

prescriptive purpose is when

Requirements specs is a contract – requirements binding, must be implemented

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select prescriptive purpose if

  • Customer requires a fixed-price contract

  • Functionality determines cost and deadlines

    • Design and implementation tendered or outsourced

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32

Explorative purpose is when you…

Only know high-level goals, concrete requirements have to be explored

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33

Select explorative purpose when…

  • Stakeholders only have a vague idea of their requirements

  • Stakeholders  strongly involved, provide continuous feedback

  • Deadlines and cost take precedence over functionality

  • Customer is satisfied with framework contract

  • Not a priori clear which requirements shall actually be implemented and in which order

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34

Customer-specific target is when…

System is ordered by a customer and developed by a supplier for this customer

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35

Select customer-specific target if …

  • System will be mainly used by organization that has ordered the system + pays for development

  • Important stakeholders are mainly associated with customer organization

  • Individual persons can be identified for the stakeholder roles

  • Customer wants a requirements spec that can serve as a contract

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36

Market-oriented target is when the system is..

developed as a product/service for a market

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37

Selected market-oriented target if…

  • Developing organization or one of its clients intends to sell the system as a product or service in some market segment

  • Prospective users not individually identifiable

  • Requirements engineers have to design the requirements so that they match envisaged needs of targeted users

  • Products owners, marketing people, digital designers, and system architects are primary stakeholders (e.g., social media sites)

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38

Linear RE processes only work if…

there’s a sophisticated process for changing requirements is in place

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39

Linear RE processes imply _______ feedback loops

long

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40

Market oriented RE processes depend on ________ feedback from pilot users

fast

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41

In an agile setting, a(n) iterative/linear and explorative/prescriptive work best? (select which two apply)

iterative, explorative

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42

Common facet combos are:

  • Linear + prescriptive

  • Explorative + iterative

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43

Market oriented does not mesh well with…

linear, prescriptive

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44

The “participatory” combo is …

iterative + explorative + customer-specific

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45

Participatory process’ main application case is when

supplier + customer closely collaborate; customer stakeholders strongly involved in both specification and development processes

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The “contractual” combo is…

 typically linear but sometimes iterative + prescriptive + customer-specific

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47

The main application case for contractual combos is when…

there’s a contractual basis for sys dev by people NOT included in specification, little stakeholder interaction after requirements phase

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48

The “product oriented” combo is…

iterative + explorative + market-based

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49

Product-oriented main application case is…

when an organization specifies and develops software in order to sell/distribute it as a product or service

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50

Examples of typical participatory combo work products are

  •  product backlog

  • user stories and/or task descriptions

  • visions

  • prototypes

  • use cases

  • various models

(same as product-oriented!)

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51

An example of typical contractual combo work products is..

classic system requirements specification, consisting of textual requirements and models

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52

Example of a typical product-oriented work product is..

  • product backlog with user stories and/or task descriptions

  • visions

  • prototypes

  • user feedback

  • use cases

  • various models

(same as participatory!)

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53

Use case model consists of…

Use case diagram(s) + use case descriptions

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54

Use cases…

  • Define system

  • Find actors/use cases

  • Describe use cases

  • Define relationships between use cases

  • Validating model

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55

Actors represent…

external entities that interact w system (human, hardware, or external software)

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Use case is defined as a set of actions that…

define interactions between actor and system to achieve a goal

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57

Use cases are…

Actor-initiated, invokes a certain functionality

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Scenarios are…

story of use with new product (use has certain motivations and goals in mind) that shows user goal, usage setting, some steps

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why should we use scenarios?

Humans easily understand and relate to stories

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60

Associations show…

which actors the use case communicates with, including actor that initiates use case execution

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Use case descriptions are …

textual description of a set of actions defining interactions between actor and system to achieve goal

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Use case descriptions should include

  • Basic functionality/goal

  • Preconditions if applicable

  • Event flow

  • Post conditions if applicable

  • Any error conditions and/or alternative flow

  • Does NOT include specific UI interactions

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Flows are

 sequence of steps describing interaction between user and system

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64

Basic flow describes a ________ scenario, where everything works well and the goal is reached as designed

happy day

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Alternative flow describes a scenario where the goal is reached in an ______________ way

alternative

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Exception flow describes a scenario where the goal is/is not reached

is not

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67

Actors are discovered by…

  • Reading sys docs

  • Talking with customers and domain experts

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68

To build a use case, you should first

name the use case

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69

To build a use case, you should first name the use case, then…

describe the basic flow

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70

To build a use case, the last step you should take is

add variations onto the basic flow if applicable (alternative and exception flows)

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71

Use cases are used for

  • Deciding and describing system’s functional requirements

  • Clearly and consistently communicate requirements to a wide variety of stakeholders

  • Serve as basis for further design modeling/development and traceability between req and actual classes and operations in system

  • Provide a basis for performing system tests later

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72

What are some example of audiences for use cases?

  • Customer and/or end user

  • Developers

  • Testers

  • Anyone involved in functionality-related activities

    • Marketing

    • Sales

    • Support

    • Documenters

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73

Use cases show…

dynamic interactions between system and context from user POV

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74

When the customer wants a contractual requirements doc, which type of RE process is appropriate? (mark all that apply)

  • Explorative

  • Linear

  • Prescriptive

  • Customer-specific

Linear, prescriptive, customer-specific

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75

In an agile setting, a linear and prescriptive RE process fits best.

False

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Explorative RE processes are typically also:

iterative

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77

Which typical RE process configuration is iterative, explorative, and customer-specific?

  • Participatory

  • Product-oriented

  • Contractual

Participatory

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78

In which typical RE process configuration is the information flow primarily from stakeholders to requirements engineers?

  • Product-oriented

  • Participatory

  • Contractual

Contractual

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79

Use case diagrams consist of…

actors/agents, use cases, relationships, system boundary

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Glossary provides an…

unambiguous and agreed-upon common terminology

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Product and sprint backlogs manage…

a list of work items, including requirements

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82

Story maps are a __________ arrangement of user stories

visual

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Glossaries should define

  • Context-specific terms

  • Everyday terms that have a special meaning in the given context (business, application domain)

  • Abbreviations and acronyms

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84

Prototypes are

preliminary, partial realization of certain characteristics of a system

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85

Prototypes help to…

  • Specifying requirements by example

  • Validating requirements

  • Supporting stakeholder communication and shared understanding

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86

What four aspects should you document in requirements, regardless of language/method/documentation style?

  1. Functionality

  2. Quality

  3. Constraints

  4. Context/boundary

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87

Functionality describes…

data, function and flow, state and behavior (both normal and abnormal cases)

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Qualities describe..

performance (data volume, reaction time, processing speed, specific measurable values when possible), specific qualities (“-ilities”)

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Constraints include…

 technical, legal, organizational, cultural, environmental, physical, solutions/restrictions demanded by important stakeholders

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Context/boundary describes…

domain requirements, domain assumptions (within context), embedding of a system in its context, interaction between system and actors in the context

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91

Documentation can be…

Informal, semi-formal, or formal

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92

Informal documentation is based on…..

plain, natural language/narrative text

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Semi-formal language uses….

structured natural language (using templates or forms) and graphic models

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94

Disadvantages of formal specifications

  • Requires training to use/understand

  • Other techniques may be more cost effective

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95

You should quantify requirements with………………

small, identifiable units whenever possible

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96

Metadata should be recorded when writing requirements (source, author, date, status)

True

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97

The ideal RE process is…

  • Interactive: iterative + explorative

  • Close and intensive collab between stakeholders (know domain and problem) and requirements engineer (know how to specify)

  • Very short feedback cycles

  • Risk-aware and feasibility-aware (technical + deadline risks/feasibility)

  • Careful negotiation / resolution of conflicting requirements

  • Focus on establishing shared understanding

  • Strives for innovation

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