C01_PPTs_Everyday Encounters 5Ce (1) (1)

Interpersonal Communication

Interpersonal Communication

is a selective, systemic, ongoing process in which unique individuals interact to reflect and build personal knowledge and to create meanings; is central to our everyday lives

Maslow’s Hierarchy of Needs

A pyramid of human needs developed by Abraham Maslow

Physiological needs

Food-Water-Oxygen

Safety Needs

Comfort-Security-Freedom from fear/violence

Belongingness and Love needs

Desire to be loved and part of a group

Self Esteem Needs

Needs that emphasizes our confidence, approval by others and recognition

Cognitive Needs

The needs which emphasize Knowledge, Understanding, and Novelty. As humans, we have to know, understand and explore.

Aesthetic Needs

Needs which emphasize Symmetry, Order, and Beauty. It brings richness and joy to our lives (such as art, music, sports, nature)

Self-Actualization Needs

Fully developing out unique talents, capabilities and potential

Self-Transcendence

Giving up your own ego to assist others to your best ability

Linear Model

A one way process of interpersonal communication, it goes from sender to receiver.

Interactive Model

Listeners in this model now give feedback, but it still remains a one way model in either direction

Transactional Model

Model in which both the sender and receiver are defined as communicators

Interpersonal

Communication that take place between people

Selective Communication

If we dont want to communicate in the I-Thou level, we transition the conversation into the I-It level.

Systemic communication

Communication that is based on the context of the situation (time, people, culture, etc all affect its meaning)

Physiological noise

Noise from distractions such as hunger, tired, headaches, medications, etc

Physical noise

Noise from interference such as lights, temperature, crowding

Semantic noise

Using jargon or unnecessarily technical terms

Responsiveness

How aware of others and involved we are with them

Liking or affection

The degree of positive or negative feeling communicated

Power or control

The power balance between communicators

Principles of Interpersonal Communication

We cannot not communicate, Interpersonal communication is Irreversible, Interpersonal communication involves ethical choices, and people construct meanings in interpersonal communication, Meta communication affects meanings, Interpersonal communication develops and sustains relationships, Interpersonal communication is not a panacea, Interpersonal communication effectiveness can be learned.