Business Studies - Operations - Set 2

THE 8 INFLUENCES

Define globalisation and its influence on operations.

Globalisation increases worldwide connectivity, which forces businesses to manage global supply chains, compete internationally, and maintain consistent production standards.

How does technology influence operations?

Technology influences operations by improving production speed, increasing accuracy, reducing labour costs, and making processes more efficient.

Define quality expectations.

Quality expectations are the standards customers expect for reliability, durability, and consistency, which require businesses to maintain strong quality control systems.

Define cost-based competition.

Cost-based competition occurs when businesses must lower their production costs to stay competitive, which pushes operations to increase efficiency and reduce waste.

How do government policies influence operations?

Government policies influence operations by requiring businesses to meet certain safety, training, or environmental standards, which can force changes to production processes.

What are legal regulations?

Legal regulations are laws that businesses must follow, meaning operations must comply with safety, food, labour, and consumer protection requirements to avoid penalties.

How does environmental sustainability influence operations?

Environmental sustainability requires businesses to reduce waste, use energy efficiently, and minimise environmental harm in their production processes.

Define CSR.

Corporate social responsibility is when a business makes ethical decisions beyond legal requirements to positively impact society and the environment.

Difference between legal compliance and CSR?

Legal compliance is when a business follows the laws it is required to follow, while CSR is when a business chooses to act ethically even when it is not legally required.