Com Exam 1

What is the process of generating meaning by sending and receiving verbal and nonverbal symbols and signs that are influenced by multiple contexts

communication

what is communication with oneself using internal vocalization or reflective thinking

intrapersonal communication

what is communication between people whose lives mutually influence one another to a greater or lesser degree

interpersonal communication

this type of communication is the main way to meet relational and social needs

Transactional

this is a linear one-way view of communication. it is not viewed as an ongoing process but rather a sending messages to be received

Transmission

this model identifies a sender and receiver that alternate positions. this incorporates feedback and is a slightly interactive two-way process

Interaction

this model describes a process in which communicators generate social realities within social relational and cultural contexts. we don't just communicate to exchange messages, we communicate to create relationships

Transaction

this is the most accurate model of communication

Transaction

this model of communication identifies communicators instead of sender and receiver

Transaction

asking to stay at your friend's house because you're home is flooded is an example of what type of need

Physical

when a salesperson knocks on your door to sell you something she is trying to meet what type of her needs

Instrumental

Throwing an anniversary party for your grandparents is what type of need

Relational

as a new employee Amber was motivated and agreeable this is an example of what type of need

Identity

is communication repeatable

no

identify four needs that communication helps us to meet in our lives

physical, relational, instrumental, identity

name the three models of communication discussed in the text

transmission, interaction, transaction

why is Transaction the most accurate reflection of how communication actually works and why

it is a conversation with both parties actively participating, with all four contexts playing a role

what does communication competence mean

knowing the effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts

list three characteristics possessed by competent communicators

State ideas clearly, demonstrate credibility, recognize when it's appropriate to communicate

the overall set of perceptions a person holds about him / herself is called what

Self-concept

this refers to the judgment and evaluations we make about ourselves

Self-esteem

this refers to the Judgment people make about their ability to perform a task within a specific context

Self-efficacy

what influences the self-concept

the Looking Glass self, social comparison theory, and self-discrepancy Theory

pro-social and self-serving are the two main types of what

self presentation

 this is the process of strategically concealing or revealing personal information in order to influence others'  perception

self presentation

verbal or nonverbal communication that reveals something about the self is called what

Self-disclosure

as we get to know someone we engage in a reciprocal process of self-disclosure that changes in breadth and depth and affects how a relationship develops this describes what

the social penetration Theory

using the social penetration Theory which term refers to the range of topics discussed

Breadth

using the social penetration Theory which term refers to how personal or sensitive information is

Depth

information that is known to self and not known to others it's considered what

Hidden

information that is known to self and known to others is considered what

open

Information that is unknown to self and known to others is considered what

blind

information that is unknown to self and unknown to others is considered what

unknown

what is the name of the concept that helps us understand what parts of us are open blind hidden and unknown during interpersonal interactions

Johari window

what is the definition of the self-discrepancy theory

people have beliefs about an expectations for their actual and potential selves that do not always match up with what they experience

a cognitive and psychological process that affects our communication is the definition of what

perception process

what is the word that describes when we focus our attention on certain incoming sensory information

selecting

what is the word that describes sorting and categorizing information people things Etc

organization

which part of the perception process is much more deliberate and conscientious than the other steps

interpretation

what is a database of stored related information that we use to interpret new experiences

schemata

we are constantly trying to come up with explanations for what is happening is a description of what

attribution

we have a tendency to adapt information that conflicts with our earlier what

impressions

thought and action patterns in which a person's false belief triggers a behavior that makes the initial false belief actually or seemingly come true is the definition of what

self-fulfilling prophecies

true or false, this is an example of the perception checking process, reflect privately about two possible reasons the person behave this way

true