1: Meeting Consumer Needs key definitions

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9 Terms

1

Market Segment

a subsection of a larger market in which consumers share similar needs and wants

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2

Niche market

a small segment of a larger market

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3

PESTLE

Political, Economic, Social, Technological, Legal, Environmental - The major sources of external changes faced by a business

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4

Primary research

new research conducted for a particular purpose

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5

Quantitive Reasearch

research conducted on a large enough scale to provide statistically reliable data, usually aimed at discovering factual information about how customers behave

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6

Market segmentation

discovering useful ways to split a market into different groups of consumers who share similar characteristics, wants and needs

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7

Market positioning

deciding exactly what image you are trying to create for your product relative to its rivals

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8

Product differentiation

attempting to make a product seem different in the minds of consumers, to any other rival in the market

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9

Added value

the difference between the cost of bought-in goods and services and the selling price of a product

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