Ralph Hansen: "The management function that establishes and maintains mutually beneficial relationships between an organization and the publics on whom its success or failure depends"
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Press Agentry
Getting media attention for a client, often by creating outrageous stunts to attract journalists (P.T. Barnum)
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Psuedo-Events
manufactured by individuals or organizations to capture the attention of the media and consequently the public i.e. protests, parades, press conferences
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Ivy LeeÂ
* A modern practitioner of PR * PR rep for Standard Oil and Rockefeller * Shifted PR strategy with railroads from offering bribes to telling the truth and being transparent * Declaration of Principles * "Openly and honestly supply accurate and timely news to the press"Â
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Edward L. BernaysÂ
* Considered the founder of modern PR * Used social scientific research techniques to study PR * Coined the term "engineering consent" * Best way to influence the public is to use messages from credible sources * Best PR practice should be 2-way communication (not the one-way comm practiced in press agentry)Â
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Bernay's Three Major Functions of PR
1. Informing 2. Persuading 3. IntegratingÂ
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Challenges for PR from the InternetÂ
* The Internet gives critics access to the world without the gatekeeper limits of journalism * The Internet makes confidential leaks easy * Rumors flourish on the internet * Online crises can't be containedÂ