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skilled communicator
process and exchange information accurately and timely
actively listens
cross-cultural multilingual
not a big talker
socially aware
understands the wants and needs of team members
responds to the feelings and emotions of others
ideal in cross cultural settings
skilled decision maker
identify and describe problem
explore solutions
take action & review outcomes
knows when to make quick decisions
can balance risks to avoid damage
future thinker
long term vision
pro-active
high initiative
incremental planning
can see larger picture
self-disciplined
control own emotions
deal with crises and adverse situations
understands impact of actions and decisions
provides greater certainty for staff
responsible
accepts authority
can be held responsible & accountable
can think independently without relying on the status quo
can see new perspectives and adapt to new ideas quickly
motivational
use psychological forces to motivate people to strive for goals
understands behaviour, feelings, motivations & level of effort
use this understanding to provide direction and support