Chapter 27: Representing customer concerns in written English (French)

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79 Terms

1
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request (n.)

une demande

2
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office supplies (n.)

les fournitures de bureau

3
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offer (n.)

une offre

4
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to order (v.)

commander

5
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to modify (v.)

modifier

6
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to organise (v.)

organiser

7
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business stay (n.)

un voyage d'affaires

8
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enquiry (n.)

une demande de renseignement

9
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to request (v.)

demander

10
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seminar (n.)

un séminaire

11
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to book (v.)

réserver

12
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requirement (n.)

l'exigence

13
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payment terms (n.)

les conditions de paiement

14
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double room (n.)

une chambre double

15
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single room (n.)

une chambre simple

16
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twin room (n.)

une chambre à deux lits

17
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prompt (adj.)

rapide

18
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half board (n.)

demi-pension

19
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full board ( n.)

pension complète

20
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projector (n.)

un projecteur

21
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table camera (n.)

caméra de table

22
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arrival date (n.)

la date d'arrivée

23
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departure date (n.)

la date de départ

24
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view (n.)

la vue

25
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available (adj.)

disponible

26
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to finalise (v.)

finaliser

27
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attractive (adj.)

séduisant

28
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to plan a trip (v.)

organiser un voyage

29
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access (n.)

l'accès

30
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free of charge (loc.)

gratuit

31
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overnight (adv.)

dans la nuit

32
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express (adj.)

express

33
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shipping (n.)

l'expédition

34
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to offer a discount (n.)

offrir un rabais

35
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to guarantee (v.)

garantir

36
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to require (v.)

avoir besoin de

37
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goods (n.)

les marchandises

38
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before

avant

39
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after

après

40
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then

puis

41
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finally

finalement

42
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too

aussi, trop

43
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also

aussi, également

44
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furthermore

de plus, en outre

45
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in addition

en plus

46
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especially

particulièrement

47
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in particular

en particulier

48
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indeed

effectivement

49
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certainly

certainement

50
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but

mais

51
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however

cependant

52
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in spite of

malgré

53
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on the other hand

d'autre part

54
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even though

même si

55
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therefore

par conséquent

56
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so

donc

57
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as a result

en conséquence

58
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for this reason

pour cette raison

59
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consequently

en conséquence

60
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because

parce que

61
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as

comme

62
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to go bankrupt (v.)

faire faillite

63
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initial (adj.)

initial, premier

64
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check out (n.)

la sortie de l'hôtel

65
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to check out (v.)

régler sa note

66
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check in (n.)

l'arrivée à l'hôtel

67
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to check in (v.)

arriver à l'hôtel

68
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upon (prep.)

à / sur

69
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disposal (n.)

la disposition

70
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to postpone (v.)

repousser

71
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to refund (v.)

rembourser

72
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deposit (n.)

une caution

73
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administrative (adj.)

administratif

74
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fee (n.)

les frais

75
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due to (prep.)

en raison de

76
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understanding (n.)

la compréhension

77
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expense (n.)

la dépense

78
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to maintain (v.)

maintenir

79
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in advance (adv.)

en avance