Chapter 4 - Inclusion in a Diverse Workplace

identities of origin

emerge from characteristics at birth

identities of growth

emerge from experimental diversity

identities of aspiration

emerge from cognitive diversity

professional identity

Involves a person's sense of self in the workplace

sterotypes

A generalized belief about a group of people

othering

people are implicitly or explicity eperated into memebers of another group

stigma

when a person, trait, situation, or condition is associated with disgrace or dishonor

socialization

The process by which people learn customs and values of their culture.

social constructs

Ideas, concepts, or perceptions that have been created and accepted by people in a society or social group and are not created by nature

affinity bias

A tendency to connect with, hire, and promote those with similar interests, experiences, or backgrounds.

halo effect

the tendency to draw a general impression about an individual on the basis of a single characteristic

horns effect

the tendency to form an overall negative impression of a person on the basis of one negative characteristic

attribution bias

the tendency to attribute one's own negative behavior to external causes and one's positive actions to internal states

confirmation bias

a tendency to search for information that supports our preconceptions and to ignore or distort contradictory evidence