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Charting
A form of communication and is a legal document.
Face the person
Maintain an open and engaged posture.
Have good eye contact
Show attentiveness without making the patient uncomfortable.
Lean toward the person
Demonstrate interest in what they are saying.
Respond to the person
Offer verbal affirmations or thoughtful nods.
Paraphrasing
Restate the person's message in your own words to confirm understanding.
Clarifying
Ask questions to ensure you fully understand the message.
Silence
Recognize that sometimes sayingnothing can provide comfort or encourage further sharing.
EHR
Electronic Health Record
Electronic Health Record
Legal documentation of patient care, making accuracy and thoroughness essential to ensure compliance, protect patient safety, and support medical and legal accountability.
Cultural competency
Involves understanding, respecting, and adapting to the cultural values and health beliefs of diverse patients.
Effective care
Care involves acknowledging that cultural backgrounds can influence health decisions, comfort levels during procedures, and perceptions of treatment outcomes.
Religious beliefs
Dietary restrictions, modesty preferences, and prayer needs.
Medical Interventions
Patient declines certain treatments
LEP
Limited English Proficiency
Informed Consent
Explaining the procedure in clear, simple terms,allowing the patient to ask questions, and confirming their voluntary agreement.
Implied Consent
When a patient is unable to provide explicit permission, but these instances require careful documentation.
PPE
Personal Protective Equipment
CDC
Centers for Disease Control and Prevention
EPA
Environmental Protection Agency
Contact precautions
Required to prevent an infection with an organism transmitted fecal- orally, such as Clostridium difficile, or a wound or skin infection, or an infection with multi-drug resistant bacteria such as methicillin-resistant Staphylococcus aureus (MRSA).
Bloodborne transmission
Pathogens is largely due to percutaneous injuries, which can be prevented by using certain techniques and safety devices.
Droplet precautions
Necessary when a patient infected with a pathogen such as influenza is within three to six feet of the patient. Infections are transmittable through air droplets by coughing, sneezing, talking, and close contact with an infected patient's breathing.
Airborne precautions
Required whenever entering the room or environment of a patient who has been diagnosed with or is being tested for with high suspicion of anthrax, tuberculosis, measles, chickenpox, or disseminated herpes zoster or other pathogens that can be transmitted through airflow, are five micrometers or smaller in size, and remain in the environment for long periods of time.
PHI
Protected Health Information
HIPPA
Health Insurance Portability and Accountability Act
HITECH
Health Information Technology for Economic and Clinical Health
OSHA
Occupational Safety and Health Administration
HCS
Hazard Communication Standard
SDS
Safety Data Sheets
Essential for Immediate Intervention
Recognizing lethal arrhythmias, such as ventricular fibrillation, ventricular tachycardia without a pulse, and asystole.
BLS
Basic Life Support
ACLS
Advanced Cardiovascular Life Support