Managerial functions, roles, skills

Top-level Manager

strategic managers who focus on long term organizational effectiveness. Must act as organizational guides and focus on conceptual skills

Middle-level manager

In charge of organization’s departments who develop specific objectives n activities based on objectives made by top-level managers. Focus on human and conceptual skills

Front-line or Lower-level managers

Operational managers; responsible for supervising day to day activities. They focus on human and technical skills.

Three managerial skills

Conceptual, human, and technical skills

Mintzberg’s 3 Managerial roles

1. Interpersonal -Leader, figurehead

2. Informational - spokesperson, monitor

3. Decisional or Decision-making - disturbance handler, resource allocator