Tourism & Hospitality

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It is a vast sector that includes all the economic activities that directly or indirectly contribute to or depend upon travel and tourism. This includes Hotels and Resorts, Restaurants and Catering, and Clubs and Bars.

The Hospitality & Tourism Industry

It is the act and process of spending time away from home for recreation, relaxation, and pleasure while using the commercial provision of services.

Tourism

It is the activity or business of providing services to guests in hotels, restaurants, bars, and other areas where people go to eat and relax.

Hospitality

It is the act of providing what is needed or desired for convenience to guests.

Accommodation

It is to move or transfer from one place to another for an important purpose.

Travel

How many types and forms of tourism are there?

3

How many based on the point of origin are there?

2

It happens when residents travel within their country of residence. This is more difficult to measure than the other kind to measure than the other kind because there are rarely currency, language, or visa implications.

Domestic Tourism

It involves travel outside the country of residence where currency, language, and visa are to be considered.

International Tourism

How many based on travel arrangements are there?

3

It is a travel where several components like accommodation, fare, food, and amenities are purchased together, and one price is paid.

Inclusive Tour

It is when needed components like accommodation, fare, food, and amenities are purchased separately.

Independent Travel

It is a combination of inclusive and independent travel, and the Internet may be used for bookings and payments.

Tailor-Made Travel

How many based on the purpose of travel are there?

4

How many scopes of hospitality industry are there?

6

It refers to a place where one stays but not his or her home.

Accommodation & Lodging

It is to stay for a long period of time.

Accommodation

It is to stay for a short period of time.

Lodging

It includes transportation by air, land, or water. Travel and ticket bookings are also a part of this service.

Travel Services

It caters to anything that involves meal to be eaten by guests as well as the services done for this purpose, like table setting and food catering.

Food & Beverage Services

These are the activities that provide fun amusement to guests. It can be in the form of sports and arts, whether visual or performance.

Recreation & Entertainment

It includes organizing activities for large meetings of an organization or group.

Conventions & Events Management

These are large passenger ships used mainly for vacation.

Cruises

How many types of accommodation and their characteristics are there?

2

It is an accommodation that provides guests with food.

Catered Accommodation

It is an accommodation where food is not included in the package. The guest either dines out, brings his/her own food, or relies on food delivery services.

Non-Catered Accommodation

They work for cruise liners and travel agencies to help guests book vacations that meet their budget and travel interests. They also provide additional services by scheduling transportation for them and booking hotel accommodations on their behalf before and after their cruise vacation.

Cruise Agent

They conduct daily activities at sports complexes and recreational facilities with gyms, pools, and activity rooms.

Sports Center Manager or Leisure Manager

They oversee the daily operations of food trucks at tourist attractions and unique event venues. They may be responsible for coordinating work schedules, obtaining food service licenses in different areas, and ordering food inventory as needed.

Food Truck Manager

They specialize in making various pastries and other desserts for bakeries, restaurants. and patisseries. They work closely with other kitchen staff and chefs to create dough mixtures, develop new recipes, decorate dessert items, and monitor the baking process to ensure a finished product.

Pastry Chef

They lead daily operations at spa facilities. Their duties include hiring and training spa employees and maintaining an up-to-date inventory of cosmetic products, sheets, towels, robes, and other items for skin treatments. Spa managers may also promote their spa by hiring freelance marketers or organizing advertisements for digital or print platforms. They also administer advanced therapies like facials and massages to customers.

Spa Manager

They support the job duties of the hotel’s general manager. They help the available manager interview job candidates, make hiring decisions. and coordinate training efforts for staff. They may also cover shifts for general managers and act as temporary

Hotel Assistant General Manager

They oversee tour bookers, tour guides, tour bus drivers, and marketing staff for a tour company. They schedule work shifts for tour guides, develop marketing strategies to increase tour bookings, and read tourist reviews to determine how they can improve their overall experience. They may also accompany clients when they travel and attend to their needs.

Tour Manager

They oversee the daily operations of cafes in shopping centers, hotels, and other areas. They hire and train cafe staff, adjust coffee and bakery selections, handle complex customer questions, and ensure the cleanliness of their facilities. They also create work schedules to provide enough staff during peak business hours.

Cafe Manager

They work for hotels and resorts, travel companies, and cruise liners to oversee guest activities and ensure guests have a pleasant experience. This may include planning guests’ itineraries, offering guests tours of the local area, and developing fun activities within their facilities.

Activity Manager

They work for hotels and help create and manager their marketing and customer service strategies. They also work with a team of sales coordinators and hotel managers to research ways to increase bookings and retain customers. They may design special offers, create branding and promotional strategies, and follow up with guests after they check out.

Hotel Sales Coordinator

They oversee the daily activities at resort facilities. They typically monitor the resort’s housekeeping activities, finances, and marketing materials. They manage different departments to assist with general maintenance and ensure a high guest satisfaction rate.

Resort Manager

They work for travel agencies or as self-employed individuals to help clients and book transport and hotel accommodations. Their duties may also involve creating a trip itinerary for their clients and helping them reschedule canceled flights or transfer accommodations.

Travel Agent

They oversee a kitchen and server staff team for a catering company or event value. They hire and train catering staff and work with one or more chefs to create an effective catering menu. They also design schedules for staff members, depending on the time required to set up and prepare food before an event.

Catering Manager

They collaborate with resorts, cruise liners, hotels, and other accommodations to book singers, musicians, dance groups, comedians, and other entertainers to perform for guests. Their duties include holding auditions for potential talent. scheduling bookings, and negotiating with clients to determine price points. They oversee many aspects of events, including their production and financing.

Entertainment Manager

They assist hotel guests with their needs from when they check in to when they check out. They provide guests with room keys, organize baggage assistance, and delegate tasks to other staff like housekeepers, front desk employees, or room service personnel. They’re also responsible for hiring and training the guest services staff.

Guest Services Manager

They work for a hotel, cruise line, or resort and manage its housekeeping staff. They maintain clean facilities for all guests by hiring and training housekeeping staff and monitoring inventory including cleaning supplies, towels, bedsheets, and guest amenities.

Director of Housekeeping

They work at public and amusement parks and help develop marketing and promotional strategies to increase visitors. They may work with facilities managers to ensure the park remains clean and well-maintained. They also manage the park’s budget, train managers in individual departments, and develop inclement weather or emergency policies.

Park Manager

They work for hotels, cruises, and other accommodations to oversee food service operations for guests. Their job duties include developing a budget for food inventory and supplies, relaying information to food and beverage managers and kitchen staff, approving menu and drink ideas, and ensuring the quality of the food and dining operations. Directors at large hotels or other organizations may also oversee the room service and catering from multiple restaurants.

Food Service Director

They assist individuals, educational institutions, and corporations with their travel needs. They meet with clients to discuss their travel options to a destination and determine whether they need a passport, vaccinations, or weather-appropriate attire; they also help them find discounted hotels and airlines and arrange accommodations for clients with medical conditions and special needs.

Travel Consultant

It is to perform or fulfill duties regularly for wages or salary.

Work

It is a specific duty, role, or function.

Job

It is a profession for which one trains, and which is undertaken as a permanent calling.

Career

It is a fixed compensation paid regularly for services.

Salary

These are personal attributes and interpersonal abilities that enable effective interaction with guests, colleagues, and management. Some examples are communication, empathy, teamwork, problem-solving, adaptability, and emotional intelligence.

Soft Skills

These are specific, teachable abilities or technical knowledge necessary for performing tasks effectively. Gained through education, training, or experience, these skills are crucial for specialized tasks.

Hard Skills

Difficulties or obstacles faced in the tourism industry, such as economic uncertainties and sustainability demands.

Challenges

Create and new solutions, like advanced technologies and eco friendly practices, that improve and update the tourism experience.

Innovations

Concerns or problems within tourism, including overcrowding, responsible behavior, and safety, requiring attention and solutions.

Issues

It is a general direction into which something is changing, developing, or veering toward. The term may also mean a fashion or craze.

Trends

It refers to practices and strategies in the hospitality industry that focus on sustainability and environmental responsibility.

Green Hospitality