Organizational Behavior: Values, Attitude and Job Satisfaction

Flashcards on Values, Attitude, and Job Satisfaction based on Organizational Behavior lecture notes.

Value

What an individual considers important, worthwhile, or meaningful; self-motivators indicating what is important in life.

Value System

The set of standards by which an individual lives, ranked hierarchically based on their intensity.

Terminal Values

Goals that individuals would like to achieve during their lifetime.

Instrumental Values

Preferable ways of behaving that help people reach terminal values.

Personal Values

Principles defining an individual, determining how they face the world and relate to people.

Social Values

Principles indicating how one relates meaningfully to others in social situations.

Work Values

Principles that guide behavior in professional contexts, defining how one works and relates to co-workers, bosses, and clients.

Individualism versus collectivism

Refers to the degree that people value their personal goals versus group goals.

Power distance

Extent to which people accept unequal distribution of power in a society.

Uncertainty avoidance

The degree to which people tolerate ambiguity.

Quantity of life

The degree to which values like assertiveness, acquisition of money and material goods, and competition prevail.

Quality of life

Emphasizes relationships and the well-being of others, focusing on human interaction and caring rather than competition and personal success.

Long-term orientation

Places more emphasis on the future than on the past and present, focusing on thrift, savings, and persistence.

Short-term orientation

Places more emphasis on the past and present, such as respect for tradition and fulfilling social obligations.

Loyalty

A feeling or attitude of devoted attachment and affection.

Ethical behavior

Conduct that organizations expect their employees to hold while at work.

Moral development

A person’s level of maturity regarding ethical decision making.

Utilitarianism principle

Seeks the greatest good for the greatest number of people; focuses on the consequences of actions.

Individual rights

Belief that everyone has entitlements that let them act in a certain way.

Distributive justice

Suggests inequality is acceptable if everyone has equal access to positions and the inequalities are in the best interest of the least well off.

Attitude

Evaluative statements or judgments concerning objects, people, or events; a learned predisposition to respond consistently.

Affective Component of attitude

Feelings or emotions about an object.

Behavioral Component of attitude

How one intends to act toward someone or something.

Cognitive Component of attitude

Beliefs or ideas one has about an object.

Job Involvement

Measures the degree to which a person identifies psychologically with their job and considers their performance important to self-worth.

Organizational Commitment

A state in which an employee identifies with an organization and its goals, wishing to maintain membership.

Job Satisfaction

An individual’s general attitude toward their job; how content an individual is with their job.

Discrepancy Theory

The level of job satisfaction is determined by the gap between what a person expects to receive and what is actually received.

Equity Theory

Explains how people develop perceptions of fairness in the distribution and exchange of resources by comparing themselves to a reference point.