COM 201 Final (Quiz 1, 2, and 3)

Culture influences our own perceptions and others' perceptions of us.

True

We learn about ourselves from others communication with us.

True

According to Ms. Wray, the competent components of communication include

Communicators, channel, cognition, encoding, decoding, behavior, feedback, and cultural, situational, and relational contexts.

When there is a reciprocal exchange between people, similar to playing catch with someone, the communication term which best describes this is

Interaction

The nature of language is

All of the above

Effective communication skills

Are learned over time through instruction and practice

Your boss walks by you in the hall, gives you a report, and says, "I need you to have a summary of that report done ASAP." You take the report home over night, summarize it, and give it to your boss the next morning. Your boss takes the summary and complains to you, "I'm disappointed that you did not get it to me by when I told you to." This example illustrates the myth that

Meaning is in the words we use

Language that is informal and particular to group is

Slang

I perceive that Mike likes Jill because they are always seen walking together. The organizational function of perception governing my conclusion is

Proximity

The deliberate choice of deciding to attend or not attend a play is called

Selective exposure

Language must have phonological and syntactic rules for comprehension. This is the use of

Grammar

You are having a terrible day. You woke up late, your car did not start, once you got to school you couldn't find a parking place in time, and on the way to class you realized that you forgot the assignment on your table. You walk in the door and your teacher comments, "it is nice of you to join us." You perceive that your teacher is verbally attacking you, even though similar comments (made in jest) on other days did not seem as bad. This illustrates that our _________ influences the way we interpret stimuli.

Psychological state

Which of the following behaviors would most help you become an active perceiver?

Be willing to question the accuracy of your perceptions

Self-esteem is defined as

Our feelings and attitudes about ourselves

A university chancellor dedicates his life to educational achievement. Education is a(n)_______________ in his life.

Value

John has convinced himself that he is poor at math. When he registers for his required math class, he is convinced that he will earn a poor grade. As a result, he rarely studies, and receives a "D" in the class. This example most clearly demonstrates

Self-fulfilling prophecy

Which of the following is NOT one of the four characteristics of understandable language, according to the cooperative principle?

informative

Which of the following impressions form over time?

algebraic

Which of the following is apart of the perception process

All of the above

"I" language places blame on others, whereas "you" language allows for you to accept fault.

False

According to Dominic Infante, how can you competently communicate with verbally aggressive people?

All of the above

When we communicate with others, there is a goal to achieve. Those goals include all of the following, except

control

After WWI, there was an explosion in the field of communication.

False

Small group communication involves three or more interdependent persons who share a common identity, and who communicate to achieve common goals or purposes.

True

Collectiivistic cultures stress the importance of individual success so that individual achievement is rewarded.

False

When listening to a lecture in class, you are most likely listening for

information or comprehension

When you tell your teacher you missed class because your grandmother died, but exhibit nervous mannerisms when you speak to your teacher and avoid looking the teacher in the eyes, he/she may not believe you because

nonverbal behavior is more believable than verbal communication

We see two people shake hands as they are introduced to one another, illustrating which categoryof touch?

social-polite

During a job interview, Ben was constantly scratching his neck and straightening his tie. Whichcategory of body motion best describes Ben's behavior?

adaptor

An inoffensive or mild expression given in place of one that might offend is called a(n)

euphemism

When you are having a bad day and call to tell your best friend about it, you are probably expecting your friend to use which function of listening?

supportive

Which of the following statements accurately describes the relationship between hearing and listening?

listening is Active while hearing is Passive

Types of relationships include:

All of the above

Research shows that all cultures share value in relationships.

True

Julie likes that Rick considers her feelings towards smoking. This is a cost in the relationship.

False

The process of choosing what personal information we want to share with other is self-disclosure.

True

"When using current media, such as Twitter, Facebook, etc., we need to practice active listening."

true

Telling a friend that you "love" that song, while rolling your eyes because you don't mean it, is an example of contradiction in non-verbal communication.

true

We cannot carry non-verbal communication is our voice. When speaking, we use verbal language only.

False

Interpersonal communication is

all of the above

Impersonal communication is communication/exchanges that have a positive perceived impact on you thoughts, emotions, behaviors, and relationships.

False

Highlights that distinguish families from other relationships include

all of the above

Networking through workplace relationships is a important feature when interning and beginning a career.

true

Most healthy relationships, on occasion, will experience differentiating, Knapp's first stage of coming apart.

True

Wanting to self-disclose for closeness, yet wanting to maintain private information about self illustrates which dialectal tension?

Openness vs. Protection

It is safe to assume that all men listen in a masculine style and all women listen in a feminine style.

False

Which of the following is NOT true about how people self-disclose?

People in all cultures disclose at equal rates

When it comes to romantic involvements, studies have shown that which of the following is the most commonly mentioned factor leading to love?

Reciprocal liking

During which stage of the listening process do you compare new information against your existing knowledge?

Evaluating

When using the "I-It" approach in relating to others, you often view those you interact with as objects which leads to disrespectful, manipulative, and exploitative communication.

Small group communication is the exchange of information among a relatively small number of persons, usually 2 to 20 people, who have a number of purposes guiding their behavior.

False

A group's culture is expressed in behaviors like how the group organizes, how interactions are initiated, and how much interaction is allowed by any one group member.

True

At times, small groups may encounter at least one member who is counterproductive. Some of the egocentric behaviors exhibited by such members are avoidance, blocking, recognition-seeking, and withdrawing.

True

Skilled leaders do not use the same leadership style all the time, but vary their leadership style according to the situation.

True

Conflict can be productive, if handled properly.

True

One way to avoid/control conflict is to criticize the idea and its originator.

False

Conflict cannot always be resolved, but there is eventually an outcome.

True

Conflict triggers included which of the following

All of the above

Primary groups do not include

Therapy group

Which of the following statements about teams is true?

Teams are most likely to consist of people with different specialties

One characteristic of small groups is that they are drawn together by a

Common goal

Which of the following statements is the strongest reason why small group norms are formed?

Small groups develop norms because the norms enable small group members to attain group goals and satisfy interpersonal needs

When the harmony of the group is seen as more important than new ideas and changing previous assumptions that group has perceived, __________ has occurred.

Groupthink

All groups have two sets of needs that leaders must help meet if they are to operate successfully. They include

Task needs and maintenance needs

Which of the following is not a characteristics of group

Location

In order to properly evaluate group members' contributions as being self-centered rather than group-centered, it is necessary to recognize certain behaviors. These include all of the following EXCEPT

Provocation

As a group leader, Robert tightly controls the discussion and determines who will speak to whom. This is an example of which type of leadership style?

Telling

Way to approach conflict include the following except

All of the above are conflict approaches

After a group has implemented its solution to a problem, there is no need to evaluate the results.

False

Which of the following is NOT a step in in the structured problem-solving approach?

Determine the cheapest solution

Groups need to discourage wild ideas while brainstorming in the problem-solving process.

False

It's difficult to build cohesion in a virtual group due to the lack of face-to-face encounters.

True

Which of the following is NOT a part of small-group development?

headlining

Primary groups exist to accomplish tasks and achieve goals.

False

Which of the following is included in establishing positive norms within small groups?

all of the above