220-1101 review

Which of the following DNS record types is used to direct email to a mail server?

MX (Mail Exchange) records are used to direct email to a mail server.

A user is unable to browse any web pages. However, the user can ping the IP address 8.8.4.4. Which of the following is most likely causing the issue?

The DNS settings are not configured on the user’s device.

Users have been reporting slow network traffic in a branch office, and the technician needs to determine if the packet loss is occurring on the network. Which of the following would the technician most likely use to passively access the network traffic issue?

Network tap

Which of the following is an email authentication method designed to detect email spoofing by attaching a digital signature to outgoing email?

DKIM

Which of the following configurations is used to logically segregate computers that are physically connected to the same network?

VLAN

A user prints a job from a laser printer. The user wipes the page, and the words and images come off it. The technician replaces the toner cartridge, but the issue persists. Which of the following components should the technician replace next?

Fuser

A user prints a spreadsheet in duplex mode. The spreadsheet is difficult to read because some of the columns spill onto the second side of the page. What should the user do to prevent the issue while still printing on both sides of the page?

Change the page orientation

A computer with a recently replaced CPU will not pass POST. When inspecting the inside of the computer, the technician sees several shorts on the motherboard near the location of the CPU. Which of the following is most likely the cause of this issue?

The incorrect heat sink was used on the CPU.

Which of the following is used primarily for archiving data?

SAN

Which of the following cable types is the most suitable for delivering 10Gb speeds for distances over 328ft (100m) but under 1,312ft (400m)

Multimode fiber

Which of the following display characteristics would be most important to ensure screen images appear the same as printed output?

Color gamut

A technician is selecting a power supply for a new computer. There will be a large number of connected devices that must be powered by USB. Which of the following specification should the technician prioritize?

5V amperage

A company wants to get the fasted network speeds possible between nearby locations. If all technologies are available, which of the following connection types should the company use?

Fiber

A help desk technician needs to work on a high-volume printer. Users have reported occasional paper jams and smudges appearing on printed documents. Which of the following steps should the technician do next to address the issues?

Check and clean the rollers

Which of the following devices is designed to monitor and folter incoming and outgoing network traffic?

Firewall

A mechanical engineer’s PC has started randomly shutting off whenever the engineer attempts to render a design. The mechanical engineer states that the PC has worked for three years without issue. Which of the following should the technician perform first to diagnose the issue. Select two.

Listen for POST beeps when turning on the PC and for overheating

A user connects a laptop to a conference room audiovisual system using a VGA cable. The TV displays the image correctly, but the audio is not working. Which of the following will most likely resolve the issue.

Using HDMI to connect

A user reports that the printouts from a laser printer have lines and smudges on them. The printer is also intermittently misfeeding the paper. Which of the following components should a technician replace to address the issue.

Maintenance kit

Which of the following tools is best to track where an Ethernet cable is patched?

Toner probe

Which of the following cables provides the best performance with the least EMI?

Cat 7

A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM is MOST likely to be used?

DDR3 RAM

Vertical streaks are appearing on the output of a laser printer. Which of the following items is the MOST likely cause?

Drum

A user is trying to play a DVD on a projector. The user can hear the audio; however, the projector is showing an error message that states:
HDMI Blocked due to Copy Protection
Which of the following is the MOST likely cause of the error?

The projector does not support the necessary HDCP protocol.

While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel.
Which of the following is the MOST likely reason for this issue?

The channel is reserved for licensed band use.

A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows that a maintenance kit has not been installed in more than a year. Which of the following printer consumables is MOST likely causing the issue?

Transfer roller

A technician is configuring a workstation to be used as a VM host. After installing the necessary software, the technician is unable to create any VMs. Which of the following actions should be performed?

Enable multithreading

A user's computer is not receiving a network connection. The technician confirms that the connection seems to be down and looks for the user's port on the patch panel. The port and patch panel are not labeled. Which of the following network tools should the technician use to identify the port?

Toner Probe

A user, who is attempting to give a presentation via a projector in a conference room, reports that the projector has video but no audio. Which of the following will
MOST likely resolve the issue?

Utilizing a HDMI connection

A customer reports that a computer is never able to reach more than a 100Mbps transfer data rate, even when using a Gigabit LAN card. While troubleshooting, the technician notices the network cable needs to be replaced. Which of the following cable categories is limiting the transfer speed?

Cat 5

While using a popular videoconferencing program, the user selects a webcam, but the software is unable to open the webcam. The webcam was working the previous day. Which of the following should be done to address this issue?

Close other video software and retry.

A user failed to gain access to a building's entrance after security measures at the entrance were upgraded last week. The company implemented the 13.56MHz frequency short band, and users can now utilize their mobile devices to authenticate. Which of the following has to be enabled for the mobile device to authenticate?

NFC

Which of the following standards supports MIMO technology?

802.11n

A technician powers on a PC and its monitor and sees the following error message:

No input signal detected -
The display lights on the computer are on. Which of the following is a possible solution?

Changing the connector setting on the monitor

Which of the following components enables the input on a mobile device's touch screen?

Digitizer

A technician unboxed a new computer, plugged it in to a UPS, and connected the requested peripherals. The computer lights and fans turn on, but the technician hears three loud, consecutive beeps during boot. Which of the following actions will remediate the issue?

Reseating the RAM

Which of the following DNS record types is used to direct email to a mail server?

MX (Mail Exchange) records are used to direct email to a mail server.

A user is unable to browse any web pages. However, the user can ping the IP address 8.8.4.4. Which of the following is most likely causing the issue?

The DNS settings are not configured on the user’s device.

Users have been reporting slow network traffic in a branch office, and the technician needs to determine if the packet loss is occurring on the network. Which of the following would the technician most likely use to passively access the network traffic issue?

Network tap

Which of the following is an email authentication method designed to detect email spoofing by attaching a digital signature to outgoing email?

DKIM

Which of the following configurations is used to logically segregate computers that are physically connected to the same network?

VLAN

A user prints a job from a laser printer. The user wipes the page, and the words and images come off it. The technician replaces the toner cartridge, but the issue persists. Which of the following components should the technician replace next?

Fuser

A user prints a spreadsheet in duplex mode. The spreadsheet is difficult to read because some of the columns spill onto the second side of the page. What should the user do to prevent the issue while still printing on both sides of the page?

Change the page orientation

A computer with a recently replaced CPU will not pass POST. When inspecting the inside of the computer, the technician sees several shorts on the motherboard near the location of the CPU. Which of the following is most likely the cause of this issue?

The incorrect heat sink was used on the CPU.

Which of the following is used primarily for archiving data?

SAN

Which of the following cable types is the most suitable for** delivering 10Gb speeds

for distances over 328ft (100m) but under 1,312ft (400m)

**

Multimode fiber

Which of the following display characteristics would be most important to ensure screen images appear the same as printed output?

Color gamut

A technician is selecting a power supply for a new computer. There will be a large number of connected devices that must be powered by USB. Which of the following specification should the technician prioritize?

5V amperage

A company wants to get the fasted network speeds possible between nearby locations. If all technologies are available, which of the following connection types should the company use?

Fiber

A help desk technician needs to work on a high-volume printer. Users have reported occasional paper jams and smudges appearing on printed documents. Which of the following steps should the technician do next to address the issues?

Check and clean the rollers

Which of the following devices is designed to monitor and folter incoming and outgoing network traffic?

Firewall

A mechanical engineer’s PC has started randomly shutting off whenever the engineer attempts to render a design. The mechanical engineer states that the PC has worked for three years without issue. Which of the following should the technician perform first to diagnose the issue. Select two.

Listen for POST beeps when turning on the PC and for overheating

A user connects a laptop to a conference room audiovisual system using a VGA cable. The TV displays the image correctly, but the audio is not working. Which of the following will most likely resolve the issue.

Using HDMI to connect

A user reports that the printouts from a laser printer have lines and smudges on them. The printer is also intermittently misfeeding the paper. Which of the following components should a technician replace to address the issue.

Maintenance kit

Which of the following tools is best to track where an Ethernet cable is patched?

Toner probe

Which of the following cables provides the best performance with the least EMI?

Cat 7

An IT manager discovered that hundreds of pages of printed materials are being recycled each day because the materials are left on the printer tray instead of being picked up by users. Which of the following would BEST prevent this waste?

Require a code or badge before releasing a print job.

An online retailer wants to save money and is considering migrating to the public cloud so capacity can be added during the peak shopping season and automatically removed when the peak is over. Which of the following BEST describes this aspect of cloud computing?

Rapid elasticity

A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to be
EMI. Which of the following cable mediums would be the MOST cost effective without sacrificing system performance?

Shielded Cat 6

An organization maintains various record types, including health and criminal justice records. Which of the following cloud environments is the organization MOST likely to use to limit the attack surface?

Private cloud environment

Which of the following describes metered utilization of cloud resources.

Payments made only for resources that are used

A user on a SOHO network is unable to watch online videos, even at 240 pixels. The technician runs ipconfig from the user's computer and records the following:
Connection-specific DNS Suffix .: lan
Link-local IPV6 Address.........: fe80::1585:7fb2:b05f:7102%12
IPv4 Address....................: 192.168.1.131
Subnet Mask.....................: 255.255.255.0
Default Gateway.................: 192.168.1.1
The technician then connects a test laptop to the router via the user's Cat 5 cable and records the following information:

Download: 85 mbps -

Upload: 22 mbps -

Ping: 28 ms -
Which of the following is MOST likely causing the user's issue?

Faulty NIC

A colleague has a laptop that has been working as expected for several years, but the laptop now has a small bulge in the bottom casing and overheats occasionally while plugged in to a wall outlet. The MOST likely component that needs to be replaced is the:

battery

A company just bought a printer capable of automatically printing on both sides of the paper. After installation, however, the technician can only print on both sides of the paper manually. Which of the following should the technician do to fix the issue?

Read the installation manual and configure duplex settings.

A small office has a wireless network with several access points for roaming laptop use. Users occasionally report that the wireless connection drops or becomes very slow. Users have confirmed that this issue only happens when connected to the office wireless network. Which of the following would MOST likely be the cause?

Device interference

Which of the following cloud models maintains access, even when a local internet outage occurs?

Private

A user is researching hard drives to upgrade a PC and has decided to purchase a NVMe drive. Which of the following should the user confirm are available on the
PC before making the purchase? (Choose two.

M.2 slot and PCIe lanes

A laptop has been returned for a screen repair. The owner insists the screen is broken, but occasionally a faded image is able to be seen in very bright settings on the desktop. Which of the following steps should the repair technician take FIRST?

Ensure the backlight is functioning as expected.

A laptop PC user is reporting issues with the hard drive. A filesystem check shows that all files are accessible and the filesystem is clean. After the check, the PC still issues a hard drive error message. Which of the following is the MOST likely cause of the error?

S.M.A.R.T failure

A user reboots a machine. On rebooting, the user hears one beep, and then an error message is displayed. Which of the following are MOST likely causing this issue? (Choose two.)

Boot order and USB flash drive

A salesperson is using a weather application on a mobile device. The application appears to be draining the device's battery very quickly. Which of the following is the BEST action for the salesperson to take in order to view weather forecasts while travelling?

Configure less frequesnt location checks using cellular location services.

A salesperson is using a weather application on a mobile device. The application appears to be draining the device's battery very quickly. Which of the following is the BEST action for the salesperson to take in order to view weather forecasts while travelling?

Defective battery