3A External Environment

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4 Terms

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External factors

The surrounding factors that can impact a business, which has minimal control

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External Environment Factors

Macro Factors and Operating Factors

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Macro Factors

(LSETGC) Legal, Social, Economic, Technological, Global, CSR. Businesses have NO CONTROL

4
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Operating Factors

(CCSI) Customers, Competitors, Suppliers, Interests groups. Businesses have SOME CONTROL