Organisation 1: Business: Pearson (Edexcel): GCSE (9:1)

Organisational structures

The way a business and the people who work in it are organised

Organisational chart

A diagram that shows the layers of control and management of a business, sometimes called an organogram

Authority

The power to make decisions and direct the work of others

Line manager

The person immediately above you, your manager or boss

Span of control

The number of people managed directly by another member of staff

Hierarchy

Ranking or ordering people by staus or authority

Levels of hierarchy

The layers of authority in a business

Chain of command

The line authority and communication that enables the business to function

Delegation

Giving authority and decision making power to people below you in a business

Delayering

Removing levels of management and hierarchy

Tall organisational structure

Hierarchical structure, many levels, narrower spans of control

Flat organisational structure

Less hierarchical structure, fewer levels, wider spans of control

Management style

How managers achieve objectives, make decisions and direct work

Communication

When people exchange information

Decentralisation

Giving staff in all areas of the business to take decisions more independently