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Attributions
Explanations for behavior (why people act the way they do)
Dispositional attribution
Explaining behavior using internal traits or personality
Situational attribution
Explaining behavior using external or environmental factors
Optimistic explanatory style
Viewing negative events as temporary, specific, and external
Pessimistic explanatory style
Viewing negative events as permanent, global, and internal
Fundamental attribution error (FAE)
Overestimating personality and underestimating situational factors in others
Actor-observer bias
Attributing our behavior to situations but others’ behavior to traits
Self-serving bias
Attributing successes to internal factors and failures to external factors
Internal locus of control
Belief that you control your own outcomes
External locus of control
Belief that outside forces control your outcomes
Mere exposure effect
Increased liking due to repeated exposure
Self-fulfilling prophecy
A belief that leads to actions that make the belief come true
Social comparison
Comparing yourself to others
Relative deprivation
Feeling worse off compared to others
Attitude
Beliefs and feelings that influence behavior
Prejudice
Unjustified negative attitude toward a group
Stereotype
Generalized belief about a group
Discrimination
Unjustified behavior toward a group
Implicit attitudes
Unconscious beliefs about groups
Just-world phenomenon
Belief that people get what they deserve
Outgroup homogeneity
Seeing members of an outgroup as more similar than they are
Ingroup bias
Favoring your own group
Ethnocentrism
Belief that your culture is superior
Belief perseverance
Holding onto beliefs despite contradictory evidence
Cognitive dissonance theory
Discomfort from conflicting thoughts leading to change in beliefs or behavior
Social norms
Expected behaviors within a group
Normative social influence
Conforming to be liked or accepted
Informational social influence
Conforming to be correct or gain information
Persuasion
The process of changing attitudes through communication
Peripheral route to persuasion
Using cues like attractiveness or emotion instead of logic
Central route to persuasion
Using logic, facts, and evidence to persuade
Halo effect
One positive trait influences overall impression
Foot-in-the-door phenomenon
Getting a small commitment first to gain a larger one
Door-in-the-face phenomenon
Making a large request first so a smaller one is accepted
Conformity
Adjusting behavior to match a group
Conditions that strengthen conformity
Group size, unanimity, cohesion, and status increase conformity
Obedience
Following orders from authority
Conditions that strengthen obedience
Close authority, legitimacy, and distance from victim increase obedience
Individualism
Prioritizing personal goals over group goals
Collectivism
Prioritizing group goals over personal goals
Multiculturalism
Respect and appreciation for cultural diversity
Group polarization
Group discussion strengthens existing opinions
Groupthink
Desire for harmony leads to poor decision-making
Diffusion of responsibility
Responsibility is spread across group members
Social loafing
Exerting less effort when working in a group
Deindividuation
Loss of self-awareness in group situations
Social facilitation
Improved performance in presence of others
False consensus effect
Overestimating how much others agree with you
Superordinate goal
Shared goal that reduces conflict between groups
Social trap
A situation where short-term gain leads to long-term negative consequences
Industrial-Organizational (I/O) psychology
Study of behavior in workplace settings
Burnout
Emotional and physical exhaustion from prolonged stress
Altruism
Selfless concern for others without expecting reward
Prosocial behavior
Any behavior intended to help others
Social reciprocity norm
Expectation to help those who have helped you
Social-responsibility norm
Expectation to help those in need
Bystander effect
Less likely to help when others are present
Factors that increase helping behavior
Noticing, interpreting as emergency, taking responsibility, knowing how to help, good mood
Psychodynamic theory
Behavior influenced by unconscious conflicts
Unconscious
Thoughts and desires outside awareness
Preconscious
Memories that can be easily brought to mind
Consciousness
Awareness of thoughts and environment
Id
Pleasure principle; seeks immediate gratification
Ego
Reality principle; mediates between id and superego
Superego
Moral compass; judges right and wrong
Defense mechanisms
Unconscious strategies to reduce anxiety
Repression
Pushing distressing memories out of awareness
Regression
Reverting to earlier developmental behaviors
Reaction formation
Acting opposite to true feelings
Projection
Attributing your own feelings to others
Denial
Refusing to accept reality
Rationalization
Creating logical explanations for behavior
Displacement
Redirecting emotions to a safer target
Sublimation
Channeling impulses into socially acceptable actions
Projective test
Personality test using ambiguous stimuli
Thematic Apperception Test (TAT)
Creating stories about images to reveal personality
Rorschach Inkblot Test
Interpreting inkblots to reveal personality
Humanistic theories
Focus on personal growth and potential
Self-actualizing tendency
Innate drive to reach full potential
Unconditional positive regard
Accepting someone without conditions
Trait psychology
Study of stable personality traits
Factor analysis
Statistical method to identify personality traits
Conscientiousness
Organized and responsible
Agreeableness
Kind and cooperative
Neuroticism
Emotionally unstable and anxious
Openness
Creative and open to new experiences
Extraversion
Outgoing and social
Social-cognitive perspective
Interaction of thoughts, behavior, and environment
Reciprocal determinism
Mutual influence of behavior, cognition, and environment
Self-concept
Beliefs about oneself
Self-efficacy
Belief in one's ability to succeed
Self-esteem
Overall sense of self-worth
Personality inventory
Self-report personality test
MMPI
Clinical personality assessment test
Drive-reduction theory
Motivation to reduce physical discomfort
Arousal theory
Motivation to maintain optimal level of alertness
Yerkes-Dodson Law
Optimal performance occurs at moderate arousal
Intrinsic motivation
Doing something for internal satisfaction
Extrinsic motivation
Doing something for external rewards
Incentive theory
Motivation driven by rewards and punishments