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what is qualitative data
data which is verbal or written that has not been converted to a numerical score and not numerical ( quantitative)
what are the advantages and disadvanatage of closed questions
advantage: produce quantifiable measures (easier to analyze)
disadvantage: force respondents to choose from an asnwer that doesn;t represent how they feel
what are some tools to get qualitative data
surveys: administer questionnaires or interview to a large sample of individuals.
what is it called when the whole population is captured
census
what does a survey do
seeks to describe what people think or do and to what extent
or it can be analytical where it aims is to test a hypothesis
what are the 2 types of samples in surveys
panel and focus group
what is a panel and disadvantage
a specifically selected group of people who can be asked to provide info whenever it is required
disadvantage: bc it represents very specific individuals, it can differ from the population of interest
the more the panel are experts, the more
it differs from the population
what is a focus group
group of individuals with a common interest that are brought together for a collective interview
the questionaire becomes more refined through discussion
efficient, as they can generate a large amount of data in one session, saves the need for multiple one-on-one interviews
has cross-stimulation of ideas among participants
need to be managed carefully so everyone contributes.
what is structured interviews and advanatages
questions and procedures are identical for every respondent
advantages :
quick to administer
results are more generalizable
results are less influenced by characteristics of the interviewer
data is easier to handle
disadvantage of structured interviews
places constraints on both the interviewer and respondent
interviewers are not free to stray from script to explore interesting issues
and the respondent may not be able to fully explain their point of view
what is unstructured interviews
have greater flexibility on both the interviewer and the respondent
more a conversational style with opened ended questions
the atmosphere is more informal and natural
richer data is generated
the process is influenced by the interviewer’s characteristics
results are not highly generalizable
effects of interpersonal variables in interviews
the respondent will be influenced by the researcher, this is more sever in interviews
the characteristics of the interviewer’s style may effect the quality of info obtained
factors such as gender and ethnicity of both the interviewer and respondent can have an impact on the interview process
what were other factors that may affect the outcome of the interview
formal role: is the interviewer seen as an authority figure: participants may want to share more or less information depending on the context of study
personal qualities of both parties: some ppl are harder to interview than other, some interviewers struggle more with interviewing
social desirability: ppl may answer in the way they think they should answer
evaluative cues given by the interviewer: non-verbal cues may provide unwanted feedback to the interviewee
with qualitative research, the interviewer is not… recipient of info but rather an active participant in the research process
passive
unlike a regular conversation, a qualitative interview requires
the interviewer to actively analyze and adjust the dialogue in relation to the research objective
what is a common occurence with qualitative interviewing
emergence of a point not mentioned in previous interviews
if this is a structured interview, and you incorporate this point, you need to start over
if it is unstructured you can incorporate into subsequent interviews and revisit previous interviews
what are the following guidelines for qualitative interviewing
let participants know what expect
ensure anonymity and confidentiality
establish rapport
use participant’s language
maintain nuetrality
listen attentively
show interest
respond to non-verbal communication
employ natural questioning
types of interview
no-directive
informal
semi-structured
structured but open ended
fully structured
clinical
non-directive
interviewer does not direct the discussion, and just listens to the respondent and is non-judgemental
used in collecting data that form part of case study
and the insights gained may form the basis of model or theory
often used by the psychotherapist and counsellors to help client gain self-awareness and deal with personal problems
informal
the atmosphere is relaxed and the interviewees can express themselves in their own terms
the interviewers job is to keep the interviewee on topic and use prompts to solicit more detailed information
interviews are more effective when the interviewer listens patiently, makes intelligent comments, responds appropriately and is non-judgemental
if the interviewer tries to remain objective by being cool and impersonal, it can make the interviewee anxious and uncomfortable
semi-structured
is informal but guided.
the interviewer has an outline of topics to be covered but no pre-set questions
what is the aim of semi-structured interviews
to ensure all the information is obtained
advantage of semi-structured interview and disadvantage
-natural conversation flow
freedom to explore new avenues of thought
flexibility in following up with certain elements of discourse
disadvantage
weak reliability across respondents. This is not considered a drawback from the non-positivist perspective
open ended structured interview
the interviewer gives pre-set open questions in a predetermined order to every interviewee. This helps to minimize the effect of interpresonal variables that influence a 2 way conversation
the interview is structured but the respondent is still free to answer in any way they choose
fully structured interview
follows a pre set and ordered list of questions. But answer options are fixed
allows analysis easier but limiting bc the respondent don;t have the opportunity to explain their answers
clinical
has clear goals ( testing hypothesis)
but uses a non-standardized procedure in order to do so
ask respondents similar questions in multiple ways
telephone interviews pros and cons
pros:
reaching busy people
provide great anonymity
cost effective
respondents are less likely to be influenced by interviewer
cons:
interviewer is not able to read the respondents non verbal cues
conducting surveys electronically via email or internet pros and cons
pros:
time saving
cost efficient
cons:
yield biased sample as user may differ from the general population
some ppl dont have internet at home and those who are likely to do these are politically left leaning and more likely to try new things. so might not be generalized to whole pop.
mail surveys
respondents may be less concerned about social desirability and provide more honest answers
but researchers cannot clarify questions for respondents or ask further elaboration like face to face interviews
and return rate is low
where does quantitative research come from
positivism ( what is relevant to science is what can be measured or quantified)
qualitative research is more
phenomenological and it emphasizes the meanings that people ascribe to their life
what are qualitative approaches and quantitative approaches thought as
qualitative is more exploratory
quantitative is more for theory testing
qualitative research design
exploratory
contextual understanding
subjectivity and reflexivity
small and purposeful sampling
in depth data collection
iterative data analysis
obtaining qualitative data
anecdotal: informal reports during an experiment, observation, or retrospective insight
complementary observations: events that might be important in understaning a result but was outside a research design
self report: surveys and interviews
what is self report methods
any method that asks participants to report on themselves
the data is gathered through direct questioning which can be done face to face, telephone, mail or internet