HRM Ch 16 Organizational Culture and Change

The Clan

A culture based on human affliation. Employees value attachment, collaboration, trust, and suppourt

the Adhocracy

A culture based on change. Employees value growth, variety, attention to detail, stimulation, and autonomy.

The Market

A culture based on achievement. Employees value communication, competence, and competition

Material Symbols

physical objects, or artifacts, that symbolize values, beliefs, or assumptions inherent in the organization's culture

Prearrival Stage

The period of learning in the socialization process that occurs before a new employee joins the organization

encounter stage

The stage in the socialization process in which a new employee sees what the organization is really like and confronts the possibility that expectations and reality may diverge

metamorphosis stage

The stage in the socialization process in which a new employee changes and adjusts to the job, work group, and organization.

Restraining forces

forces that hinder movement from the existing equilibrium

action research

A change process based on systemic collection of data and then selction of a change action based on what the analyzed data indicate.

process consultation

A meeting in which a consultant assists a client in understanding process events with which they must deal and idenitfying processes that need improvement

Appreciative Inquiry

An approach that seeks to identify the unique qualities and special strength or an organization, which can then be built on to improve perfomance

action research

A change process based on systemic collection of data and then selection of a change action based on what the analyzed data indicate.