working immersion

professionalism

the expectation to conduct or exhibit the highest mora/behavioral standards in the workplace

mission statement

• Defines what an organization or a company is, why it exists, and its reason for being.

• This should define who the primary customers of the company are, and identify the products and services they produce.

• This also creates a sense of identity of the company’s employees.

vision statement

❖ This describes what it is trying to build, and

serves as a touchstone for its future actions.

❖ Describes what a company desires to achieve in

the long run, generally in a time frame of five to

ten years, or sometimes even longer.

corporate values

❖ This guides the people in understanding the

difference between right and wrong behavior.

❖ Principles that guide an organization’s internal

conduct as well as its relationship with its

customers, partners, and shareholders.

employees’ character

❖ Where a person’s professionalism is embedded.

❖ Describes how a person comes to work and

conducts himself/herself on the job.

initiative

• Quality that means completing tasks without supervision

teamwork

• Term used for cooperating well with colleagues

integrity

• Refers to being truthful and transparent at work

accountability

Term means keeping promises and commitments

reliability

• Term for consistently producing quality work

responsibility

• Means showing dedication and commitment to your job

flexibility

Describes being open to new ideas and change

discipline

Quality involves being organized and managing time well

resilience

The ability to handle pressure calmly

courtesy

Quality refers to treating others with respect